We are so glad you are interested in joining Sutter Health!
Organization:
SEBMF-East Bay Medical FoundationPosition Overview:
Maintains scheduling for specialized procedures for an assigned department. Coordinates services with physicians' offices, and other related departments, verifying room and equipment availability if necessary. Gains confidence and cooperation from the patient, their family/support group, and other healthcare providers through competent job performance and effective communication. Adheres to all local/state/federal regulations, codes, policies and procedures to ensure privacy and safety while delivering optimal patient care. May also be responsible for performing specific tasks and/or orient other staff to the department.Job Description:
CLERICAL:
• Performs general clerical tasks, such as answering phones and greeting customers and patients on a daily basis.
• Prepares and completes accurate, job related documentation, including collecting, updating, and maintaining patient services schedules.
SAFETY:
• Maintains a clean, neat, and safe working environment, including organizing files and keeping desks free of loose papers and clutter.
COMPLIANCE:
• Performs job responsibilities in compliance with department standards, policies, and procedures, as well as local, state and federal regulatory agencies to deliver the highest level of service.
• Maintains strictest confidence of all patient protected health information (PHI) and protects all PHI from accidental, intentional, or inappropriate disclosure.
EDUCATION:
HS Diploma or General Education Diploma (GED)
TYPICAL EXPERIENCE:
1 year of recent relevant experience.
SKILLS AND KNOWLEDGE:
Knowledge of medical terminology including a variety of diagnostic tests, surgeries, consultations and procedures.
Ability to interpret a variety of data and instructions, furnished in written, oral, diagram, or schedule form.
Possess written and verbal communications skills to communicate with fellow team members, supervisors, patients, and other hospital personnel.
Well-developed time management and organizational skills, including the ability to prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines.
General knowledge of computer applications, such as Microsoft Office Suite (Word, Excel and Outlook).
Prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines.
Work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions.
Identify, evaluate and resolve standard problems by selecting appropriate solutions from established options.
Ensure the privacy of each patient’s protected health information (PHI).
Build collaborate relationships with peers and other staff members to achieve departmental and corporate objectives.
Job Shift:
DaysSchedule:
Per Diem/CasualShift Hours:
8Days of the Week:
VariableWeekend Requirements:
OccasionallyBenefits:
NoUnions:
NoPosition Status:
Non-ExemptWeekly Hours:
0Employee Status:
Per Diem/CasualSutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.
Pay Range is $31.92 to $44.68 / hourThe compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.
Skills Required
- High school diploma or General Education Diploma (GED)
- 1 year of recent relevant experience
- Knowledge of medical terminology, including diagnostic tests, surgeries, consultations, and procedures
- Written and verbal communication skills
- Time management and organizational skills, including prioritization and meeting deadlines
- General knowledge of Microsoft Office Suite, including Word, Excel, and Outlook
- Ability to work independently and collaboratively while managing multiple tasks and interruptions
- Ability to identify, evaluate, and resolve standard problems using established solutions
- Ability to maintain patient protected health information confidentiality
Sutter Health Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sutter Health and has not been reviewed or approved by Sutter Health.
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Healthcare Strength — Healthcare coverage is described as comprehensive, with broad networks and strong wellness support. Family coverage is characterized as low-cost or nearly free in some plan options, reinforcing perceived value.
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Retirement Support — Retirement offerings include employer matching and, in some cases, a pension after a tenure threshold. Supplemental protections like life and disability insurance add to the overall financial security package.
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Leave & Time Off Breadth — Paid time off is framed as generous, with examples of sizable PTO allotments early in tenure. Additional supports such as flexible scheduling and leave programs contribute to a sense of time-off breadth.
Sutter Health Insights
What We Do
Sutter Health is one of the nation's leading not-for-profit healthcare networks, which includes award-winning physician organizations, acute care hospitals, surgery centers, medical research facilities and specialty services. Our team of 68,000 doctors, employees and volunteers proudly cares for Northern California. Our facilities and care centers are located in large, urban cities and small, rural communities, from the Pacific Coast to the San Joaquin Valley. You’ll find us in San Francisco, Oakland, Sacramento, the snowy mountains of the Sierra Nevada and Lake Tahoe, Napa Valley, Yosemite and the coastal redwoods. We even have an affiliate in Hawaii. Join us and be part of a dedicated group of professionals committed to putting patients’ needs first and achieving the highest levels of quality, access and affordability.





