Thank you for considering a career at Bon Secours!
Scheduled Weekly Hours:
0.01Work Shift:
Days/Afternoons (United States of America)SHIFT- 8AM-4PM -ONE day a week and PTO Coverage
At Bon Secours Southern Virginia Rehab Services, we are passionate about helping patients restore function, reduce pain, and improve their quality of life through personalized physical, occupational, and speech therapy care as well as cardiac rehabilitation. As a growing and community-focused practice, we are looking for a friendly, dependable and Front Office Coordinator to join our team and play a key role in delivering an outstanding patient experience from the moment they walk in the door.
Key Responsibilities:Welcome and check in patients with warmth and professionalism
Schedule and confirm appointments, including recurring rehab sessions
Verify insurance benefits and physical therapy coverage
Collect co-pays and process patient payments
Maintain accurate patient information and documentation in the EMR system
Answer incoming calls and route messages to clinical staff
Coordinate patient flow between front office and therapists
Assist with billing questions and insurance authorizations as needed
Keep reception and waiting areas organized and inviting
High school diploma or equivalent required
Previous experience in a physical therapy, chiropractic, or healthcare setting preferred
Knowledge of insurance verification and medical terminology is a plus
Proficiency in EMR systems and general computer skills
Excellent communication and customer service skills
Strong attention to detail and ability to multitask in a fast-paced environment
Team-oriented, with a professional and positive attitude
Competitive hourly wage
403(b) with company match
Staff wellness and team-building programs
Be a part of an outstanding team of supportive rehab associates
Bon Secours is an equal opportunity employer.
Many of our opportunities reward* your hard work with:
- Comprehensive, affordable medical, dental and vision plans
- Prescription drug coverage
- Flexible spending accounts
- Life insurance w/AD&D
- Employer contributions to retirement savings plan when eligible
- Paid time off
- Educational Assistance
- And much more
*Benefits offerings vary according to employment status.
Department:
Physical Therapy - Virginia RMC - EmporiaIt is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health– Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email [email protected]. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [email protected].
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What We Do
On September 1, 2018 Bon Secours Health System and Mercy Health combined to become the United States’ fifth largest Catholic health care ministry and one of the nation’s 20 largest health care systems. With 48 hospitals, thousands of providers, over 1,000 points of care and over 60,000 employees Bon Secours Mercy Health serves communities across seven states and Ireland.
We are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence. By utilizing robust measurement and reporting processes, we hold ourselves accountable for enhancing care and improving outcomes for our patients, residents and clients.
