Schedule Assistant

Are you driven by a passion to help others? Are you someone who is organized and a team player?

If yes, Lakemary is looking for an Scheduling Assistant for our Adult's Residential Service Program. This is structured administrative support work of average difficulty and complexity. Work requires the operation of personal computers, communications systems and other office equipment; may require communication with the public. This role functions under general supervision of a Coordinator of Residential Services. 

Residential Scheduling Assistant Responsibilities:

• Maintain the electronic master schedule
• Plan schedules ahead by identifying busy periods and aligning staffing levels to ensure an evenly distributed workload and avoid reactive overtime due to unplanned gaps.
• Utilize creative scheduling to mitigate overtime
• Supply monthly availability calendars to residentials sites
• Prioritize PRNs hours and availability to minimize overtime
• Monitor Paycom daily for shift requests, open shifts, and PTO requests.
• Find coverage for any daily call ins and unexpected schedule changes
• Coordinate coverage for hospital stays or in home support
• Complete weekly reports and provide to the Residential Coordinator
• Monitor requests/usage and communicate concerns
• Monitor the schedules daily to find efficiencies with staffing patterns
• Maintain a roster of staff trained per environment

An ideal candidate for this position has:

• Knowledge of:
  • The operation of office equipment, personal computers and communications systems
  • Standard formats for letters, memos and reports
  • Intellectual disabilities
• Ability to:
  • To utilize creative problem-solving skills
  • To understand the impact of program schedules on the organizations budget
  • Respond to requests and inquiries from the general public, family members and support team members in a positive manner.
  • Understand and follow verbal and/or written instructions.
  • Use basic word processing, spreadsheet and database applications
  • Establish and maintain effective working relationships with those contacted in the course of work
  • Learn departmental operating procedures
  • Enter information in a variety of formats
  • Use basic math to add, subtract, multiply and divide
  • Record, file and transmit information
  • Communicate clearly and concisely, both verbally and in writing
  • Extract data and formulate reasonable conclusions from a variety of sources
  • Maintain confidentiality of information regarding staff and individuals served
• Reliability
• Honesty & integrity
• Good communication & problem-solving skills

Residential Scheduling Assistant Qualifications:

• High School Diploma/GED or equivalent
• Six months of experience in general office, clerical or administrative support work.
• Preferred hands on experience supporting individuals with special needs.
• Due to Insurance criteria be at least 21+ years of age
• Acceptable Motor Vehicle Report (MVR) to meet standard driving requirements

Other Job Details:

• Day hours: Monday through Friday 8am-4:30pm
• Starting pay: $ 18.50 /hour

Lakemary provides competitive compensation and benefit package including medical, dental, vision, and life insurance plans; paid time off; and a 401(k)-retirement plan

Certifications:

Lakemary provides training in program specific coursework.

Special Considerations:

Some environments/shifts require same sex staff due to regulatory requirements.

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. EEO

Diversity, Equity, and Inclusion (DEI) Statement:

For the last 50 years we have been working to create workplaces that reflect the communities we serve and a place where everyone feels empowered to bring their full, authentic selves to work. We embrace this from our mission.