Join the Plum Market Team – Where Passion Meets Opportunity!
Plum Market is a fast-growing leader in the Grocery, Food & Beverage Retail industry. We are dedicated to offering the finest selections of All Natural, Organic, Local, and Specialty Grocery items while delivering an exceptional experience to our Customers.
At Plum Market, our Team Members are at the heart of everything we do. We are passionate about high-quality food, beverages, and grocery essentials, helping our Customers lead a better lifestyle. Our priority is creating a welcoming environment that supports both our Customers and our Team Members.
Our Retail Grocery Stores reflect the diverse communities we serve. From our dedicated Team Members and valued Customers to our local vendors and thoughtfully curated product selection, we take pride in fostering an inclusive and thriving culture. If you share our enthusiasm, we’d love for you to apply and discover how you can be part of our team!
Why Work at Plum Market?
Flexible Scheduling – Full-time and part-time positions available with a variety of retail shifts to support work-life balance.
Grow Your Passion – Learn about great food while advancing your skills and knowledge.
Comprehensive Training – We invest in our Team Members with exceptional training programs.
Competitive Holiday Pay – Earn time and a half for working on five federally recognized holidays: New Year’s Day, Memorial Day, Fourth of July, Labor Day, and Thanksgiving.
Career Growth Opportunities – As a growing company, we provide promotional pathways, so you can grow with us!
Comprehensive Benefits Package – Medical, dental, and vision coverage for you and your family.
401(k) with Company Match – Available after just six months.
Team Member Discounts – Enjoy 20% off grocery purchases and 50% off Team Member meals.
Plum Market is more than just a workplace – it’s a desirable and rewarding environment where your contributions matter.
Employment is contingent upon a successful background check.
Ready to be part of something special? Apply today!
Description:
The Scan Auditor / IT Support role ensures pricing accuracy throughout the store while providing first-level technical support for store systems and equipment. This position plays a critical role in maintaining guest trust, operational efficiency, and technology reliability.
Key Responsibilities:
Scan Auditing & Price Integrity
Perform daily and weekly scan audits to ensure register pricing matches shelf tags, signage, and promotions
Identify, document, and correct pricing discrepancies
Verify promotional pricing accuracy and expiration dates
Support price changes, resets, and seasonal transitions
Maintain audit records in compliance with company standards and regulatory requirements
Assist with guest price discrepancy concerns when needed, review items from week being logged.
Print signs as needed that went missing (main batch of signs for changeover were sent to the store from a printer but they would go missing due to customers or stockers)
Audit pricing in the store, rotate each period what depts are scanned
Audit the sales flyers as they went live. Print missing signs if there were any, email Promo if there were pricing issues
IT & Technical Support
Provide first-level IT support for store systems including POS, handhelds, printers, scales, and back-office computers
Correct technical issues at the Front End
Perform quarterly audits of the equipment, along with cleaning of it.
Set up computers and new users.
Troubleshoot basic hardware, software, and connectivity issues, scales, phones, hand scanners/printers, ETC)
Partner with corporate IT and vendors to resolve escalated technical issues
Assist with system updates, new technology rollouts, and testing
Maintain inventory and organization of IT equipment and supplies
Support user access, logins, and basic system training for team members
Qualifications
Strong attention to detail and analytical skills
Basic understanding of retail IT systems (POS, scanners, networks)
Ability to troubleshoot and follow technical procedures
Strong communication and customer service skills
Ability to work independently and prioritize tasks
Grocery or retail experience preferred
IT, pricing, or scan auditing experience a plus
Physical & Work Requirements
Ability to stand and walk for extended periods
Ability to lift up to 25 lbs
Comfortable using handheld devices, computers, and POS systems
Flexible schedule including mornings, evenings, weekends, and holidays
Travel between Oakland county stores
Key Performance Indicators
Price accuracy and audit completion rates
Resolution time for pricing and IT issues
Reduction in repeat pricing or system errors
Compliance with pricing and technology standards
Skills Required
- Strong attention to detail and analytical skills
- Basic understanding of retail IT systems
- Ability to troubleshoot and follow technical procedures
- Strong communication and customer service skills
- Ability to work independently and prioritize tasks
- Grocery or retail experience preferred
- IT, pricing, or scan auditing experience a plus
What We Do
We're here to inspire our guests to - Live Well, with Taste. Plum Market is an emerging leader in the food and beverage industry. We are committed to offering the very best selections of All Natural, Organic, Local, and Specialty items. Our Team Members are passionate about delivering the highest quality food, beverage, and essentials to our Guests, helping them achieve a better lifestyle. We make our Team Members and our Guests our top priority by delivering the best possible experience. Guiding Principles Passion, Experience, Culture, Social Responsibility, Education and Innovation. Our Commitment to Quality Whether in-store or online, we are committed to offering the very best selections of All Natural, Organic, Local, and Specialty items in a full-service shopping experience. But most importantly, our Local Communities are our pride and joy. It is important to us to support, promote, and highlight the local businesses within each store’s community. We not only feature locally made products whenever possible, but we showcase them with our Miles to Market program, and list how many miles a product has traveled from its source to our store! Our local products typically travel less than 350 miles, or just about a tank of gas. Just look for the Miles to Market signs on local products around the store. Plum Market is not your neighborhood supermarket. It is much, much more. In short, our goal is to revolutionize the way your family shops for food.
