Scan and Calibration Support

SUMMARY:

The Scan and Calibration Support role is responsible for providing vehicle scanning and ADAS calibration integration with new acquisitions and support current operations while assisting in the management of the in-house scan/calibration partner relationship. Collecting utilization data to identify successful usage, missed opportunities and properly billed ADAS calibrations and vehicle scans. This person will be responsible for routine audits of delivered vehicles to capture utilization rates, to maintain proper action plans for improvement and to analyze outside vendor usage.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

• Coordinate and conduct in-house scan and calibration integration/training with new acquisitions and scan/calibration partner. On-site presentation and integration required

• Monitor and update insurance partner scan and calibration pricing agreements with CCC team and scan/calibration partner. Work with Director of ADAS Calibration Services when pricing negotiations are required with scan/calibration partner

• Provide support to CollisionRight centers regarding insurance partner questions/concerns

• Perform routine audits of delivered vehicles to measure required scanning and calibration utilization.

• Create spreadsheets including the data placed into quartile rankings along with captured and missed opportunities. Data lists, charts and graphs required

• Calculate approximant revenue loss for missed opportunities

• Analyze billing methods to determine where proper billing improvement is required

• Analyze monthly vendor usage report to identify areas of opportunity to drive more in-house usage

• Provide insight to patterns/trends within certain markets and/or specific locations

• Regular meetings with VP of ADAS Calibration Services

• Up to 75% travel required

EXPERIENCE & QUALIFICATIONS:

• High School Diploma is required

• Minimum of 1 year ADAS experience is required

• Collision repair or auto repair experience is preferred

• CCC experience is preferred.

• ADAS, I-CAR, or ASE certifications is preferred

• Strong written and verbal communication skills

• Organizational and time management skills

• Ability to work independently without direct supervision

• Ability to complete routine and requested tasks from direct supervisor in a timely manner.

• Valid drivers license and transportation.

This position description is intended to be dynamic and subject to change. Position requirements and essential functions may be altered from time to time based upon the needs of the organization and department. This position may be required to execute special projects or other related duties on occasion.