Scalehouse Operators assist in maintaining day-to-day operations and administrative duties associated with scale operation and are often the first point of contact with customers, drivers, vendors, and visitors. A positive go-getter mentality, along with administrative skills is crucial in this position. The ideal candidate takes great pride in their work and has the ability to build strong relationships with our customers and get along with coworkers at all levels of the organization.
Your Mission & Key ResponsibilitiesResponsibilities consist of, but not limited to:
- Comply with all industry safety rules, procedures and applicable government regulations.
- Produce accurate computer printed scale tickets for trucks.
- Assist customers with purchase decisions.
- Respond to customer questions and telephone calls.
- Assist loaders and haulers when needed.
- Maintain cash, COD records and daily reports.
- Miscellaneous office work and scale/scale house maintenance.
- Assure correct weight and correct product out of pit.
- Provide aggregate dispatch and customer service.
- Assist with Quarry Manager with QC duties.
Qualities of the Ideal Candidate:
- Go-Getter mentality is a must!
- Customer service experience is a plus!
- Previous experience in the construction/aggregate industry is a plus!
- Good understanding of computers and simple math, such as addition, subtraction, and division.
- Detail-oriented and accurate data entry skills
- Ability to work with minimal supervision while always having a team-mentality
- Excellent verbal and written communication skills
- Problem-solving skills
- Organizational skills
- Ability to handle and perform under pressure from multiple demands
SRM Concrete (Smyrna Ready Mix) is a family-owned, values-driven leader in the ready mix concrete industry. Founded in 1999 with a single plant in Smyrna, Tennessee, we’ve grown to over 600 locations nationwide by focusing on quality, integrity, and service. Our mission is to serve our customers, our communities, and our team members with excellence—every load, every day.
Why Join SRM Concrete?- Growth & Advancement: Be part of a rapidly expanding company with real opportunities to grow your career.
- Impact: Play a pivotal role in ensuring our customers’ success and our company’s reputation for service.
- Competitive Pay: Competitive salary and advancement opportunities.
- Exceptional Benefits: Low-cost medical, dental, vision, STD, LTD, and life insurance; paid holidays; PTO/vacation; 401k with $100 weekly match; family days; and more!
- Team Culture: We value hard work, respect, and teamwork. We support each other, recognize a job well done, and believe in doing what’s right—on the job and in the community. You’ll find a straightforward, dependable environment where every team member matters.
At SRM Concrete, you’re more than a dispatcher—you’re a valued team member helping to build America’s future. If you’re ready to say “YES” to new opportunities and deliver service that sets the standard in our industry, apply today and join the SRM family!
Skills Required
- Understanding of computers and basic math, including addition, subtraction, and division
- Accurate, detail-oriented data entry skills
- Ability to work with minimal supervision and as part of a team
- Excellent verbal and written communication skills
- Problem-solving skills
- Organizational skills
- Ability to handle multiple demands and perform under pressure
- Customer service experience
- Previous construction or aggregate industry experience
- Positive, go-getter mentality
What We Do
SRM Concrete, formerly Smyrna Ready Mix, is a family-owned producer of ready-mix concrete, aggregates, and cement. Founded by Mike and Melissa Hollingshead, the company began with a backyard plant and has expanded across the United States through organic growth and more than 100 acquisitions. Its mission is to provide customers with quality concrete and unmatched service while becoming a leading construction-materials company.
