Job TitleSCADA Engineer - WinCC OA, i4 SCADA
Job Description
SCADA Support Expert
As SCADA Support Expert at Vanderlande, you are playing a pivotal role in the support towards your colleagues and our customers who encounter SCADA related problems.
Your Team
You will work in a multicultural team within an international organization. Your team consists of 25 engineers with a technical background consisting of young talented vs seasoned professionals who analyze and solve the more complex issues together with you. You are an important part of the Service Desk. Together we provide 24x7 support to contribute to our goal of a happy customer! No challenge is too big!
Your position
As SCADA Support Expert you are responsible for providing operational support for a wide variety of systems through the various SCADA applications developed by Vanderlande to ensure stability, security and performance of our customers processes.
Your main focus is analyzing, troubleshooting incidents and create solutions. You analyze the cause of the incident and come up with solutions to prevent reoccurrences (problem management). You'll then prepare, implement and test the agreed changes and implement a permanent solution (change management). Performing health checks independently, advising on controls-related matters and modifications to systems to colleagues and customers are your daily activities as well.
Your workplace is flexible. You can work from home, although we expect you to be at the office regularly because we find personal contact with your colleagues very important!
Most of these support tasks are carried out via VPN connections. In addition, there is a need to carry out occasional work on site, inside or outside Europe.
Would you like to become a SCADA Support Expert at Vanderlande? Read below if the job suits you.
Your Responsibilities
- Acts as a supporting technical expert to manage the most complex and critical controls incidents & problems (multidisciplinary)
- Initiate and acts on improvements in technology, processes and tooling for service modules to achieve continuous development.
- Contributes to knowledge management and initiate knowledge sessions and share awareness for your team, colleagues and our customers.
- Informs relevant stakeholders to search for possible further integrations and collaborations to share awareness of (re-occurring) issues, problems in the life cycle services.
- Assigns and performs the introduction on new Services & Products to support.
Who are you?
You are a go-getter and don't give up until you find a solution. You don't see asking for help from your colleagues as failure. You show the will to learn. Working in a team gives you energy and you are always ready to help your colleagues.
Furthermore you must have:
- Bachelor Degree (B.E. / B.Tech) in EN&TC/ Instrumentation/ Electronics & Telecommunications/ Industrial Automation
- Relevant working experience in Oracle databases (Administration) and MS SQL.
- Knowledge of operating systems (Windows, Linux, Unix)
- Knowledge of SIMATIC SCADA Systems (WinCC, WinCC OA) or i4SCADA is a prerequisite
- Excellent communication skills in English (both spoken and written).
- Willing to work in a stand-by schedule together with your team
- A flexible & pro-active mindset
What We Do
Vanderlande is the global market leader for future-proof logistic process automation at airports. The company is also a leading supplier of process automation solutions for warehouses and in the parcel market.
Vanderlande’s baggage handling systems are capable of moving over 4 billion pieces of baggage around the world per year. Its systems are active in more than 600 airports including 12 of the world’s top 20. More than 52 million parcels are sorted by its systems every day, which have been installed for the world’s leading parcel companies. In addition, many of the largest global e-commerce players and retailers have confidence in Vanderlande’s efficient and reliable solutions.
The company focuses on the optimisation of its customers’ business processes and competitive positions. Through close cooperation, it strives for the improvement of their operational activities and the expansion of their logistical achievements. Vanderlande’s extensive portfolio of integrated solutions – innovative systems, intelligent software and life-cycle services – results in the realisation of fast, reliable and efficient automation technology.
Established in 1949, Vanderlande has more than 7,500 employees, all committed to moving its customers’ businesses forward at diverse locations on every continent. With a consistently increasing turnover of 1.8 billion euros, it has established a global reputation over the past seven decades as a highly reliable partner for future-proof logistic process automation.
Vanderlande was acquired in 2017 by Toyota Industries Corporation, which will help it to continue its sustainable profitable growth. The two companies have a strong strategic match, and the synergies include cross-selling, product innovations, and research and development.
