SC Operations Specialist

Posted 9 Days Ago
Be an Early Applicant
La Vergne, TN, USA
In-Office
Junior
Retail
The Role
Runs warehouse and labor reports, analyzes operational data, supports workflow coordination, maintains systems, audits compliance, communicates system changes, and assists supervisors, managers, customer service, and warehouse teams. The role researches customer complaints, resolves issues, supports process improvements, and provides backup across departments and warehouse functions.
Summary Generated by Built In

8:00am-4:30pm/Monday-Friday

$2000 Retention Bonus; $1000 paid at 90 days and $1000 paid at 180 days. 

Our supply chain team is dedicated to meeting our customers’ needs both now and in the future. By pairing innovative technology with dynamic employees, we create smarter, more efficient ways to meet our customers’ needs faster. Our network of distribution, fulfillment, fleet, furniture installation and professional teams work together in fun and safe environments to deliver state-of-the-art products, services, and expertise to our customers.

 

What you’ll be doing:

  • Run reports in systems such as WMS, Sunbeam or other WMS or labor reporting systems.
  • Assist department leader in managing the workflow as needed.
  • Provide required information to supervisors and managers to meet reporting and metric requirements.
  • Assist with communicating information to departmental teams.
  • Analyze data from information and develop recommendations for action or improvement.
  • Maintain system as required due to upgrades or business changes.
  • Ensure compliance with systems and SOPS and audit activity to ensure compliance.
  • Coordinate and communicate any major changes or enhancements to the systems.
  • Work closely with Clerical support, supervisors, and managers at the location and those providing central administration and/or services.
  • Interact with customer service to expedite and manage high touch customer requests, research complaints, and resolve issues.
  • Provide support and backup for operations specialist role in other departments as needed.
  • Provide support and backup in various warehouse functional areas as needed.
  • Direct associate concerns to department leader.

 

What you bring to the table:

  • Significant above average math skills.
  • Perceptible verbal, written and communications skills with a focus on detail oriented.
  • Calculable building metrics and knowledge of Staples product flow and the interdependencies between departments.
  • Ability to help supervisors lead and coordinate effective work operations using data and information to help improve processes.
  • Ability to work as a team member by interacting and communicating with fellow associates in a cooperative and effective manner.

Qualifications:

What’s needed- Basic Qualifications:

  • 1+ years of basic Microsoft Excel computer skills
  • 1+ years of basic knowledge (depending on location) of EXE/PKMS/WMS, Galaxy AS/400 system, Sunbeam, BRIO, Cubiscan dimension calculation equipment, AMS software for Cubiscan
  • Certification in Material Handling equipment or willingness to learn

 

What’s needed- Preferred Qualifications:

  • Microsoft Access experience preferred
  • Knowledge of MS Teams environment preferred including Power BI

 

We Offer:

  • Competitive Pay 
  • Inclusive culture with associate-led Business Resource Groups.
  • Staples offers both Full-Time and Part-Time benefits. Some Full-Time benefits include: 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
  • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits
About UsStaples is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Skills Required

  • At least 1 year of basic Microsoft Excel computer skills
  • At least 1 year of basic knowledge of EXE, PKMS, WMS, Galaxy AS/400, Sunbeam, BRIO, Cubiscan, or AMS systems, depending on location
  • Certification in material handling equipment or willingness to learn
  • Microsoft Access experience
  • Knowledge of Microsoft Teams, including Power BI
  • Above-average math skills
  • Strong verbal, written, and communication skills with attention to detail
  • Ability to build metrics and understand product flow and departmental interdependencies
  • Ability to help supervisors lead and coordinate work operations using data
  • Ability to work cooperatively and communicate effectively with team members

Staples Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Staples and has not been reviewed or approved by Staples.

  • Wellbeing & Lifestyle Benefits Wellbeing offerings are described as broad, including wellness reimbursements, emotional support and coaching, legal services, identity theft protection, and pet insurance. Employee discounts and select on-site amenities are also positioned as meaningful add-ons beyond basic coverage.
  • Leave & Time Off Breadth Time-off provisions are presented as relatively expansive, including paid time off, company-recognized holidays, and a personal or flexible holiday option. Vacation that grows with tenure and PTO flexibility are highlighted as valued elements.
  • Inclusive Benefits Coverage Healthcare benefits explicitly include gender-affirming care alongside medical, dental, and vision coverage. Family and caregiver programs also include support that references LGBTQ+ considerations and broader life-stage needs.

Staples Insights

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The Company
HQ: Framingham, MA
Year Founded: 1986

What We Do

For nearly 40 years, Staples has been a trusted leader in delivering end-to-end workplace solutions for consumers and businesses of all sizes across a broad range of industries. The company provides a comprehensive portfolio of products, strategic solutions, and services including print and marketing, shipping, technology, and travel. Its specialized assortment includes high-quality office supplies, janitorial products, technology, furniture, and breakroom essentials, all supported by best-in-class supply chain capabilities and a dedicated team of experts committed to making the workday easier. Headquartered near Boston, Massachusetts, Staples operates throughout North America via direct B2B sales, e-commerce, and more than 900 retail stores. To learn more, visit your local U.S. Staples store, download the Staples app, explore Staples.com or StaplesBusiness.com, or follow @Staples on social media.

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