The Role
Analyzes SBA and commercial loan applications, including financial statements, tax returns, credit reports, and business plans. Prepares credit recommendations, risk ratings, spreadsheets, and approval documents; structures credit memos; manages files through underwriting and approval; supports loan closings, regulatory compliance, portfolio reviews, and annual analyses. Provides member service, requests documentation, answers lending questions, and develops knowledge of SBA 7(a) and 504 requirements.
Summary Generated by Built In
Redwood Credit Union is looking for an SBA/Commercial Credit Analyst I, who will prepare SBA and commercial loan applications in accordance with the Credit Union’s underwriting guidelines and influence the quality of credit through guideline adherence. Draft loan recommendations, including analysis of financial and other information, to present in a concise, accurate written form as prescribed by Credit Union. Assist with administration of the loan portfolio. Develop, learn, understand, and adhere to SBA lending and SBA Standard Operating Procedures (SOPs). Must possess working knowledge of loan requirements for SBA and commercial lending with a demonstrated ability to perform research activities and loan portfolio analyses.
Key Responsibilities
Business Loan Functions:
o Analyze credit worthiness, including review of tax returns, financial statements, credit reports, business plans, and other relevant information.
o Prepare draft credit recommendation, risk rating recommendation, spreadsheets, and other approval documents.
o Structure credit memos to best meet the Credit Union’s risk and profitability requirements while maintaining a competitive position in the marketplace.
o Maintain contact with other credit administration team members through the loan closing process as needed, to ensure all conditions and loan requirements are satisfied, including regulatory compliance.
o Perform periodic review of loans; maintains contact with Members and RCU team members as required.
o Assist with portfolio review as assigned, review and prepare annual portfolio analysis.
o Maintain a complete understanding of RCU credit policy and guidelines with ability to research independently for unknowns.
o Learn and gain understanding of SBA eligibility requirements under the SBA 7(a) and 504 guaranteed loan programs, with ability to research independently.
o Ensure compliance with pertinent government rules and regulations.
o Manage file through underwriting and approval process, working with loan officer, credit staff, Members, and outside service providers throughout process.
Member Service:
o Provide exceptional service to all Members, volunteers, internal team members and service providers.
o Respond to credit inquires.
o Call Members to request financial information or documentation, as required.
o Answer Member questions as they relate to Business Service deposits and loans.
Join us and discover why you'll love working at Redwood Credit Union!
ABOUT REDWOOD CREDIT UNION (RCU):
At Redwood Credit Union, our mission is to passionately serve the best interests of our Members and communities. Since 1950, we have been dedicated to supporting the financial well-being of our Members through better rates, low or no fees, and best-in-class customer service. Our purpose is to inspire hope and elevate the financial well-being of our communities one person at a time, through good times and bad.
As a not-for-profit financial institution, we are committed to a people-first approach, which is reflected not only in how we serve our Members, but also in how we treat our employees. Our leadership team is deeply focused on fostering a culture of heart and empathy, integrity, passion, inclusion, meaningful relationships, excellence, and ensuring financial well-being for all.
Why work for Redwood Credit Union?
• 21st largest credit union in the U.S. and the largest financial institution based in the North Bay
• Recognized by Newsweek as one of "America's Best Credit Unions 2026"
• Awarded a 5-Star Bauer Rating
• Recognized by Newsweek as one of "America's Greatest Midsize Workplaces 2026"
• Top Corporate Philanthropists (#24) - San Francisco Business Times
• Voted Best Places to Work in the North Bay 21 years in a row
• World-class Employee Engagement scores
• Rated Superior in Service by more than 90% of Members, surveyed by SF Gate
• Industry leading Net Promoter Scores across the U.S.
Minimum Qualification: Knowledge, Skills and Abilities
- Current knowledge of laws, rules and regulations pertaining to business lending and compliance.
- Knowledge of all aspects of financial institution business services including lending methods, practices, and services.
- Strong analytical skills to make sound credit decisions with some assistance.
- Excellent written and verbal communication skills.
- Flexibility and ability to prioritize and handle multiple tasks.
- Ability to manage time effectively and work under deadlines and stress.
- Knowledge of credit and interest rate economics.
- Knowledge of asset, liabilities, credit dynamics in a business services lending environment.
- Skill in the operation of a personal computer with word processing, spreadsheet and presentation software and Intra/Internet access.
- Ability to work independently with some supervision.
- Ability to problem solve using critical thinking to identify and resolve issues.
The ideal candidate has a combination of education and experience equivalent to a high school diploma and a minimum of two years of experience with commercial financial analysis or underwriting in SBA and/or business lending.
Compensation: Base starting range: $34.00 to $46.00 hourly commensurate with experience.
Our base salary starting range is based on scope and responsibilities of the position, candidate's work experience, education/training, key skills, and internal peer equity. We offer a competitive total rewards package including a wide range of medical, dental, vision, financial, and other benefits.
Redwood Credit Union offers a robust benefits package to our eligible employees including:
• Competitive medical, dental, and vision insurance, mental health offerings
• Employee performance incentive plan
• Salary Advancement– Merit increase based on performance
• 401(k) program with employer match
• Time Off- Competitive PTO accrual plus 11 paid company holidays and your birthday off!
RCU Discounts and Perks:
• RCU employees are eligible for a .75% discount off RCU standard collateral auto loans
• RCU employees are eligible for a 1% discount on all recreational or boat loan products
• 2% discount off Visas and LOC Loans through RCU
• 0% interest loan to support employees with various immigration related expenses such as visa application fees and relocation costs. Loan amount up to $1,000.
• 0% interest loan to support employees with expenses associated with the naturalization process. Loan amount up to $15,000.
• 0% interest on garment, fitness, or home office equipment loan of up to $500
• 100% financing for employee purchased homes!
Physical Requirements:
• Ability to stand, bend, stoop, sit, walk, twist, and turn.
• Ability to lift up to 15 pounds.
• Ability to use a computer keyboard and calculator.
• Work environment is indoors; majority of the time is spent sitting at a desk.
*Redwood Credit Union is not offering Visa transfers and/or sponsorships for this position.
Internal Team Members: If you are a current Team Member, please apply through the internal careers page located in RCUNET.
We are an Equal Opportunity Employer
Skills Required
- Knowledge of laws, rules, and regulations pertaining to business lending and compliance
- Knowledge of financial institution business services, including lending methods, practices, and services
- Strong analytical skills to make sound credit decisions with some assistance
- Excellent written and verbal communication skills
- Ability to prioritize and handle multiple tasks
- Ability to manage time effectively and work under deadlines and stress
- Knowledge of credit and interest rate economics
- Knowledge of assets, liabilities, and credit dynamics in a business services lending environment
- Proficiency operating a personal computer with word processing, spreadsheet, presentation software, and Internet access
- Ability to work independently with some supervision
- Critical thinking and problem-solving ability
- High school diploma or equivalent combination of education and experience
- Minimum two years of experience with commercial financial analysis or underwriting in SBA and/or business lending
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The Company
What We Do
Redwood Credit Union is a full-service financial cooperative, assisting consumers and small business owners with achieving their financial goals and dreams since 1950. We’re a financial cooperative that truly cares about the financial goals and dreams of those who do business with us. With a wide variety of products and services designed to meet our Members’ financial needs, there’s something for everyone. And each Member actually owns part of the Credit Union and has a voice in what we do and how we do it. An excellent place to work, RCU was recently recognized by Forbes as one of “America’s Best Small Employers 2023.” And for 17 years running, we’ve been awarded Best Places to Work by the North Bay Business Journal. We continue today to build upon a solid philosophical and business foundation—treating Members with respect and personal care while offering unbeatable value. Federally insured by NCUA. Equal housing lender. *** Non-deposit investment products and services are offered through CUSO Financial Services, L.P. (“CFS”), a registered broker-dealer (Member FINRA www.finra.org /SIPC www.sipc.org ) and SEC Registered Investment Advisor. Products offered through CFS: are not NCUA/NCUSIF or otherwise federally insured, are not guarantees or obligations of the credit union, and may involve investment risk including possible loss of principal. Investment Representatives are registered through CFS. Redwood Credit Union has contracted with CFS to make non-deposit investment products and services available to credit union members. Investment representatives at Redwood Credit Union are licensed to transact securities business in CA. For more information concerning CFS or its representative(s) associated with this site, please review FINRA Broker Check by accessing the following link and typing in the firm / representative information in the search field. http://brokercheck.finra.org/Search/Search.aspx
