At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together.
The General Agent Growth Manager is based on the Employer & Individual Small Business Sales team and is responsible for driving growth in the 2-50 space by maximizing our General Agent distribution channel. The General Agent Growth Manager drives medical and specialty sales to customers in the 1-100 (or more depending on the market) employee range. The role manages all aspects of the GA relationships for in-state and out-of-state business. GA partnerships are critical to the success of the 2-50 segment and represents anywhere from 20-80% of our sales depending on the market.
You'll enjoy the flexibility to work remotely* from Philadelphia, PA or Newark, NJ area as you take on some tough challenges.
Primary Responsibilities:
- A successful General Agent Growth Manager will need to strategically and methodically manage a list of General Agencies to educate, train, and support GA partners to drive new business growth and persistency in partnership with the SBS AE and RAE. This role will be performed remotely within NJ and PA and is not a telemarketing position. This role will require a tactical and motivated sales professional
- In this role, the GA Growth Manager will be accountable for and have oversight of all GA relationships in a market. The Growth Manager will be responsible for building relationships with assigned agencies, driving GA specific sales initiatives, educating agents on UHC programs and processes, monitoring growth metrics, holding their GAs accountable for results as well as meeting and exceeding sales targets and activity metrics. Successful Growth Managers will be able to demonstrate profound market knowledge and sales acumen, be analytical, business plan execution and excellent relationship building skills
- Build, manage, and maintain oversight of all General Agency relationships in a market
- Lead contract negotiations where necessary in collaboration with internal national GA contacts as well as SBS and health plans
- Understand, effectively communicate, and educate GA partners of portfolio changes, requiring knowledge of medical and specialty products within both fully insured and level funded offerings
- Ensure that we are effectively connected to GA technology solutions to drive growth
- Present market data and results to health plan and GA leadership, including competitor intelligence, pipeline activity and forecasting
- Knowledgeable about market competition and trends, conducts competitive market analysis and consults on findings
- Leverage technology to build and manage effective, consultative relationships that drive sales activity
- Maintain and cultivate sound internal relationships with matrix partners including National GA teams, SBS and health plans
- Accurate reporting of activity and results through multiple sales tools and CRM
- Subject matter expert and point of escalation for GA issues, including the broker portal
- Maintain inventory of forms, marketing materials, and pricing grids to ensure they are up-to-date and readily available to agents and sales teams
- Requires professional presentation skills both in-person and remotely
- Motivated to proactively engage and seek training opportunities to maintain success in current role
- Be willing to work remotely and in General Agent offices to help solidify relationships
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- Insurance license or willingness to obtain required license within 30 days of hire.
- 3+ years of proven successful customer relationships experience in a complex sales environment (health care industry preferred)
- Intermediate computer skills (Microsoft Excel, Microsoft Word, Outlook)
- Driver's License and access to a reliable transportation
- Willing and able to travel up to 25% +/- depending on business need
- Reside in commuting distance to Philadelphia, PA or Newark, NJ
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $60,000 to $130,000 annually based on full-time employment. This role is also eligible to receive bonuses based on sales performance. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Skills Required
- Insurance license or willingness to obtain the required license within 30 days of hire
- At least 3 years of successful customer relationship experience in a complex sales environment
- Healthcare industry sales experience
- Intermediate computer skills, including Microsoft Excel, Microsoft Word, and Microsoft Outlook
- Valid driver's license and access to reliable transportation
- Willingness and ability to travel up to 25% or more depending on business needs
- Residence within commuting distance of Philadelphia, Pennsylvania, or Newark, New Jersey
Optum Compensation & Benefits Highlights
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Leave & Time Off Breadth — PTO is generally described as decent or good, and many note it as a strong part of the package. Actual ability to take time off can depend on workload and team coverage.
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Retirement Support — Offerings include a 401(k) with employer match and access to an employee stock purchase plan, which are highlighted as meaningful components of total rewards. These programs are consistently referenced among core benefits.
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Parental & Family Support — Parental and caregiver leave, along with adoption assistance, are publicly highlighted and viewed as notable elements of the package. Availability can be role-specific, but these supports contribute to overall breadth where offered.
Optum Insights
What We Do
Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.
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Optum Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Optum has three workplace models that balance the needs of the business and the responsibilities of each role. These models, core on‑site (5 days/week), hybrid (4 days/week) and telecommute or fully remote, vary by country, role and location.