SATCOM O&M Support

Job Title: SATCOM Operations and Maintenance (O&M) Support

Security Clearance: Secret

Location: Jordan

(Due to the nature of the work and contract requirements, U.S. Citizenship is required.)

C3EL is seeking a cleared SATCOM Operations and Maintenance (O&M) Support to join our team in Jordan. This position supports the U.S. Army Project Manager Tactical Network (PM TN) Global Field Service Representative (FSR) Support Services program. The program provides FSR support of communications for the Government primarily for operability and sustainment of the Tactical and Strategic antenna system such as the Deployable Ku Earth Terminal (DKET), Mobile DKET, Secure Internet Protocol Router (SIPR)/Non-Secure Internet Protocol Router (NIPR) Access Point (SNAP), United States Marine Corps (USMC) Support Wide Area Network (SWAN) and Commercialization efforts, Micro Very Small Aperture Terminal (mVSAT), VSAT, Inflatable Satellite Communications (SATCOM) Terminal (ISA) CJNCC NETOPS Multinational Information Sharing (MNIS) Combined Enterprise Regional Information Exchange System (CENTRIXS), Coalition Partner Network-X (CPN-X); and Combined Joint Task Force (CJTF)-OIR AO-wide Network, but are not limited to only these terminals and support. SATCOM Operation and Maintenance Support personnel perform a wide range of activities to support the day-to-day maintenance and/or operations of assigned DKET terminal or SATCOM systems. 

Responsibilities will include, but not be limited to:

• Live and work full-time in the country of Jordan.
• Must be willing and able to work up to 84 hours per week.
• Operate and maintain a wide range of satellite communications equipment, including:
  • Satellite modems, redundancy switches, and associated cabling/interconnects
  • Up/Down Converters, HPAs, Low Noise Amplifiers (LNA), Low Noise Blocks (LNB), and Solid State Power Amplifiers (SSPA)
  • Waveguide (rigid, flexible, and elliptical) joints and connections
  • Antennas, antenna motors, and Antenna Control Units (ACUs)
  • HVAC units, UPS systems, and generators (where applicable)
• Perform troubleshooting and maintenance using appropriate Test, Measurement, and Diagnostic Equipment (TMDE) beyond built-in test (BIT) capabilities.
• Manage and maintain telecommunication installation supplies and daily inventory levels.
• Operate and maintain satellite radios and related systems.
• Configure, operate, and maintain Frequency Division Multiple Access (FDMA) and Time Division Multiple Access (TDMA) modems (e.g., iDirect, Linkway, Datum, Comtech).
• Operate and support TDMA modem hubs as mission requirements dictate.
• Use and maintain Monitor & Control software for supported terminals.
• Maintain working knowledge of all RF and network system components.
• Participate in daily and weekly team meetings as required.
• Comply with all corporate, government, and local labor laws and regulations.
• Apply and uphold performance and quality control standards in accordance with Standard Operating Procedures (SOPs).
• Follow all safety and security rules and regulations.

• U.S. Citizenship.
• A valid current US Passport.
• An active, in-scope US Government issued Secret clearance.
• An active modem certification (iDirect or similar).
• Minimum of two (2) years of related work experience in support of installations, repair, troubleshooting, or maintenance of satellite communications electronic systems or equipment.
• Minimum of two (2) years of experience operating in a tactical satellite environment operating/maintaining antenna controllers, Solid State Power Amplifiers (SSPA), Low Noise Amplifiers (LNA), Low Noise Block (LNB), Up and Down Converters, Fiber Optic/Coax/Ethernet Cable, Frequency Division Multiple Access (FDMA) and Time Division Multiple Access (TDMA) modems (Satellite modems) and Modern Hub operations.
• Must possess experience and skill with commercial and military satellite and commercial TDMA/FDMA modems.
• Candidate shall have knowledge of tactical and commercial satellite communication equipment.
• Must possess experience and skills in the operation of satellite modems, redundancy switch, associated cables and interconnects, up converters, down converters, High Power Amplifiers (HPAs), LNA/LNB, Waveguide (rigid, flex, elliptical) joints and connections, Intermediate Frequency (IF) cable and connections, antenna, antenna motors, SSPA, Antenna Control Unit (ACU) and associated cabling and interconnects, Heating Ventilation and Air Conditioning (HVAC) units, Uninterruptible Power Supply (UPS), and Generators.
• Candidate shall possess technical documentation skills related to SAR, GAR, TSR, and ASI.
• Must possess knowledge and work experience with the use of Test Measurement and Diagnostic Equipment (TMDE) tools, power meter, spectrum analyzer, firebird, volt meter, etc.
• Must possess effective interpersonal and communication (written and verbal) skills.