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Job Title: SAP WalkMe UI/UX Architect
Company: New Era Technology
Website: www.neweratech.com
Engagement Type: Contract (12 Months – Extendable)
Work Mode: Remote
The SAP WalkMe UI/UX Architect will be responsible for defining and architecting intuitive, scalable, and user-centric digital adoption experiences within SAP platforms such as SAP S/4HANA and SAP SuccessFactors.
This role blends deep UI/UX architecture expertise with strong knowledge of WalkMe’s Digital Adoption Platform (DAP) and SAP business processes to design seamless, contextual in-app guidance and automation journeys that enhance productivity and reduce friction.
Key Responsibilities🔹 UI/UX Architecture & StrategyDefine the overall UX vision and architecture for WalkMe implementations within SAP environments.
Design structured, scalable digital adoption frameworks aligned with enterprise UX standards.
Create wireframes, user flows, prototypes, and journey maps for SAP user interactions.
Ensure consistent UI patterns, accessibility compliance, and multi-language support.
Architect and guide the development of:
Smart Walk-Thrus
SmartTips
Launchers
ShoutOuts
Task Lists
Onboarding & automation flows
Establish governance standards for WalkMe content design and UI consistency.
Ensure seamless integration with SAP role-based navigation and workflows.
Partner with SAP Functional Leads, Business SMEs, Change Management, and IT teams to:
Identify usability gaps and adoption challenges
Translate business needs into intuitive digital experiences
Improve process clarity and reduce training dependency
Ensure compatibility with SAP Fiori design principles and enterprise branding guidelines.
Leverage WalkMe Insights and analytics tools to:
Analyze user behavior and engagement
Identify friction points
Conduct A/B testing
Continuously optimize UX journeys
Define adoption KPIs and measurable success metrics.
Advanced expertise in WalkMe Digital Adoption Platform (DAP).
Strong knowledge of:
SAP S/4HANA (preferred)
SAP SuccessFactors (preferred)
SAP Fiori UX principles
Hands-on experience with:
UX research methodologies
Wireframing & prototyping tools (Figma, Adobe XD, etc.)
JavaScript & HTML (for WalkMe customization)
Experience with SSO/IDP integration and enterprise security models.
8+ years of experience in UI/UX design and architecture.
4+ years of experience designing WalkMe-based digital adoption solutions.
Prior experience working on SAP transformation or implementation programs.
Strong background in enterprise UX governance and design systems.
Experience in Agile / DevOps delivery environments.
Strong design thinking and instructional design mindset.
Excellent stakeholder management and cross-functional collaboration skills.
Ability to influence business and IT leadership.
Strong analytical and problem-solving abilities.
Excellent communication and presentation skills.
Work on global SAP digital transformation programs.
Opportunity to define enterprise-level UX architecture.
Fully remote engagement.
Long-term extendable contract with global exposure.
Interested candidates can share their updated resumes with:
📩 [email protected]
📩 [email protected]
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What We Do
New Era Technology is a global managed technology service provider. New Era serves as a trusted adviser to more than 14,500 customers worldwide. Customers rely on New Era’s seamless blend of solutions that securely connect people, places, and information in a rapidly changing digital world. New Era has offices in the Americas, the United Kingdom, APAC, and Europe. New Era provides solutions and services to diverse industries including Global Enterprise, Banking & Finance, Smart Buildings & IoT, Healthcare, Education, and Government. Solutions and Services: • Collaboration & Unified Communications • Data Networking • Digital Transformation • SecureBlu Security Services • CloudBlu Cloud Services • Physical Security & Life Safety • Managed Services • Professional Services
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