Job Description Summary
We are seeking a proactive and detail-oriented SAP UAT Business Support Specialist to join our global SAP implementation project on a 1-year contract basis. This role is critical in supporting business operations during the User Acceptance Testing (UAT) phase by temporarily backfilling key business functions and ensuring smooth collaboration between business users and the project team.The ideal candidate will have a strong understanding of business processes (e.g., Finance, Procurement, Sales, or Inventory), hands-on experience with SAP systems, and the ability to communicate effectively in both English and Japanese. You will play a key role in executing test scenarios, documenting results, and facilitating issue resolution in a fast-paced, multicultural environment.
Job Description
Key Responsibilities- Provide temporary operational support to business units impacted by UAT activities.
- Execute and validate UAT test scenarios based on business requirements.
- Document test results, report defects, and follow up on issue resolution.
- Collaborate with global and local stakeholders to ensure alignment on testing progress and outcomes.
- Assist in preparing user manuals, training materials, and process documentation.
- Participate in daily stand-ups, test status meetings, and issue triage sessions.
- Support change management and end-user readiness activities as needed.
- 3+ years of hands-on experience in business operations (e.g., Finance, Procurement, Sales, Inventory).
- Working knowledge of SAP (S/4HANA or ECC) in a business user or analyst role.
- Experience in UAT or system testing in an enterprise environment.
- Strong communication skills in both English and Japanese (verbal and written).
- Proficiency in Microsoft Office tools (Excel, Word, PowerPoint).
- Experience in global SAP rollout or transformation projects.
- Familiarity with test management tools (e.g., JIRA, TestRail, HP ALM).
- Ability to create and maintain business process documentation.
- Experience working in a multicultural, cross-functional team environment.
- Self-starter with a proactive and solution-oriented mindset.
- Strong attention to detail and organizational skills.
- Flexible and adaptable to changing priorities.
- Team player with a collaborative attitude.
Skills Desired
Brand Marketing, Category Management, Customer Marketing, Customer Service, Key Account Management, Marketing Plans, Media Campaigns, Merchandising, Promotion Marketing, Return on Investment (ROI), Sales, Strategic SourcingNovartis Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Novartis and has not been reviewed or approved by Novartis.
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Healthcare Strength — Pay and benefits are described as a strong overall package, supported by medical, dental, and vision insurance alongside FSAs/HSAs and disability and life coverage. Mental-health support is reinforced through an employee assistance program with psychological support and a network of mental health first aiders.
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Retirement Support — Retirement support is positioned as a standout element, with an automatic company contribution plus dollar-for-dollar matching in the 401(k). Additional retirement funding is described through an age-based defined contribution program and access to an employee share purchase plan discount.
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Parental & Family Support — Family-related benefits are framed as robust, including a global minimum of paid parental leave for new parents following birth or adoption. Added supports include domestic partner coverage, dependent-care resources, and benefits such as adoption assistance and child/elder care options.
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What We Do
Novartis is an innovative medicines company. Every day, working to reimagine medicine to improve and extend people’s lives so that patients, healthcare professionals and societies are empowered in the face of serious disease. Our medicines reach more than 250 million people worldwide.
