SAP Technology Team Lead

SAP Technology Team Lead

Job Category: Information Technology

Time Type: Full time

Minimum Clearance Required to Start: None

Employee Type: Regular

Percentage of Travel Required: None

Type of Travel: None

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CACI, INC. – FEDERAL has a contract with a federal agency to support and maintain a business critical, SAP based Commercial off the Shelf (COTS) Enterprise Resource Planning (ERP) system for the USDA. The program is an AWS Cloud Multi-AZ Red Hat Linux based solution utilizing SAP NetWeaver Suite on HANA 2.0 (ECC, SRM, CRM, BW, Portal, PO, Solution Manager, BW on HANA, SLT, SAC, BOBJ 4.3, IS/DS/ADM by Syniti, TREX, Apache web server/reverse proxy, and uPerform). The landscape supports a parallel Development and Production Support change management model with Six environments, an active High Availability configuration for HANA DB, Web Dispatcher, and SAP Central Services, and a passive Disaster Recovery capability to a second AWS region. Change management is executed using disconnected tools (ServiceNow for incidents/problems; Open Text ALM for defects, releases, test cases; SAP ChaRM for transports; SAP SOLDOC technical/functional documents; and MS-SharePoint site for Government Customer facing documentation).  The program will be moving to SAP S/4 in the next few years, and is seeking leadership that is eager to help the program transition to S4 using their hands-on experience. 

Program users expect systems to be available and performant for their time sensitive business activities which include customer ordering cycles, domestic and international vendor solicitations, vendor bids, government awards, and vendor payments. 

What You’ll Get to Do

The SAP Technology Team Lead is responsible for leading, supporting and administering SAP Business Suite on HANA on public Cloud (AWS), executing SAP Upgrades & Migration to S/4HANA, and supporting the Cloud based environment. The job includes working closely with USDA Cloud Service Provider Team members, Solution Architects, Cloud Architects, Basis Administrators, Application Developers, and Business Process Analysts. The role may also include direct engagement with customers, program sponsors, stakeholders, and third-party vendors.

More About the Role

The SAP Technology Lead must provide:

• Rapid response and communication for operation issues/anomalies 
• Management of deliverables/work products and process documentation maintenance
• Planning/Scheduling for upcoming activities and align Basis maintenance schedule with program release schedules
• Customer communication & internal team communication 
• Resource task scheduling and follow-up for on-time completion
• Focus over key contract areas that are SLA based: Availability, Performance, Security Posture, Customer Service, Process stability 
• Enforcement of process and technical standards/conventions
• Process and efficiency improvement in areas of need: (e.g., Release management change deployment, System copy/refresh, Security posture maintenance) 

Basis/DBA & ALM Team Resource Management:

• Evaluation of the current model for work allocation based on Primary/Secondary component "ownership" (i.e., responsibilities are assigned based on system or product) 
• Improve work planning and estimation capabilities
• Resource skills assessment and recommendations 
• CACI management of employees assigned to SAP Technology Lead position (Time accounting, leave requests, career mobility and training planning, coaching and mentoring)

Extend BASIS Technical Skills needing improvement/depth across the team:

• Maintain CTS configuration across complex landscape under Solution Manager ChaRM control
• Troubleshooting of ABAP & JAVA & HANA issues 
• System and Transaction performance monitoring/analysis/reporting
• NetWeaver Java (Portal/PO/BW) administration
• Apache (Web, Proxy), Web Dispatcher, SSL configuration and troubleshooting
• Business Objects 4.3 patching, support, troubleshooting (HANA Reporting, Data Governance IS/DS/ADM)
• SQL Server Database support on Windows Server (uPerform, SAP IS/DS/ADM by Syniti)
• AWS Cloud architecture for PROGRAM (monitoring utilization, capacity, growth)
• SAP S/4HANA experience in planning, installation, administration and support processes 

You’ll Bring These Qualifications

• 10+ years in a Basis Administration / System Administration leadership role with experience on large SAP programs
• 5+ years of technology leadership experience with SAP S/4HANA in Cloud deployments 
• Expert in SAP installation/upgrade/migration, especially targeting Business Suite on HANA and S/4HANA
• Knowledgeable on multiple DB technologies especially in the context of migrations from RDBMS (Oracle, SQL Server) to HANA
• Proficiency working on multiple OS platforms for SAP and non-SAP products (RedHat Linux, Windows Server)
• Knowledgeable supporting and maintaining SAP instance types (ABAP, JAVA, SCS, BOBJ, TREX, Web Dispatcher, Apache Tomcat)
• HANA installation, administration, and troubleshooting experience
• Experience with system migrations from on-premises to public cloud FEDRAMP compliant facilities
• Strong working knowledge of Instance Types, Storage, OS, Network, Disaster Recovery, and High Availability approaches in the context of running SAP in the cloud
• Ability to understand and articulate requirements to define solutions and benefits
• Excellent presentation and listening skills to communicate effectively with peers and management
• Able to independently manage multiple priorities and demands
• Excellent written and verbal communication skills
• Strong team and individual worker
• High energy and a positive attitude
• Analytical and strategic customer focused thinker 
• Hands-on mentality and unafraid to take ownership of tasks

These Qualifications Would Be Nice to Have

• Technical Degree with relevant field experience
• Experience working on Federal/Public sector SAP projects
• 5+ years’ experience in professional services consulting or equivalent SAP HANA certification (SAP Certified Technology Associate – HANA 2.0)
• SAP Cloud technology solutions knowledge or certification (SAP Cloud ALM, BSP, RISE)
• AWS cloud certification strongly preferred (must be willing and able to obtain certification if not already in hand)
• Familiarity working with project tools (OpenText ALM, ServiceNow, MS SharePoint, MS teams, Microsoft Office 365)

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What You Can Expect:

A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

An environment of trust.

CACI takes pride in fostering a diverse and accessible culture where every individual feels supported to chart their own path. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

Your potential is limitless. So is ours.

Learn more about CACI here.

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Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here.

Since this position can be worked in more than one location, the range shown is the national average for the position.

The proposed salary range for this position is:

$95,500-$210,100

CACI is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, disability, status as a protected veteran, or any other protected characteristic.