Join our vertically integrated team at MAT Holdings, Inc., a leading global manufacturer with a 40-year history. We're proud to provide employment opportunities for more than 14,000 employees across 12 countries. Headquartered in Long Grove, Illinois, we have over 40 factories on three continents, including 2.1 million square feet of U.S. distribution and manufacturing space.
You will find our products in home improvement centers, big box retailers, hardware stores and automotive chains. They're in the cars you drive, the trailers you tow, and the heavy-duty machinery you operate.
MAT can maintain consistent expertise and solutions across the entire supply chain. We’re experts in engineering, manufacturing, quality assurance, logistics and distribution, marketing, design, and customer service — we don't just make it happen, we ensure it happens with excellence.
We’re more than manufacturing, we’re MAT.
Benefits
- MAT Holdings Inc. and its subsidiaries offer a complete benefits package that includes medical, dental, vision, and disability insurance after 60 days of employment
- Paid Time Off (PTO), including paid vacation, sick days, and paid holidays
- 401k Retirement Plan + Company Match
- Career Advancement Program, training and development
- Wellness Programs, including fitness reimbursements and mental health support
- Health Savings Account (HSA) and Flexible Spending Accounts (FSA)
- Voluntary Life / AD&D , Employer Provided Life/AD&D
- and More
The SAP Support Specialist will serve as the primary point of contact to our business units, focusing on enhancing MAT's SAP system. This role involves utilizing analytical tools, adopting best practices, and staying informed about new technologies and processes. The Support Specialist will design systems and processes to improve productivity, streamline business functions, and address challenges identified by the business.
Salary Range: $51,400-$60,000
Principle Responsibilities
SAP Functional
- Work with analysts to support business processes, identify relevant systems-based solutions alternatives, and discuss these with business users. Work directly with users and management to build consensus on a solution and coordinate implementation activities. (Break/Fix)
- Prepare and execute test scripts for business process changes and upgrades
- Develop and maintain Design Documents, Training Documents, Business Process Documents, Flowcharts, and Strategic Decision Documents
- Develop technical specifications for system enhancements and do the subsequent SAP system configuration, testing, and documentation
- Regular interaction with users to ensure they understand and are making full use of the system's capabilities
- Assist in the technical preparation of Business Process Procedures, Test Scenarios, End-user documentation, and User manuals
- Troubleshoot user problems and implement solutions.
- Acquire new systems knowledge through research, reading, and formal training.
Technical
- Knowledge of configuration in SAP, including the ability to investigate/troubleshoot the existing setup.
- Knowledge and experience in the use of ECATT, LSMW, Winshuttle, or other data load process
- Limited system debugging, ability to analyze ABAP short dumps and resolve underlying causes. Knowledge of programming languages, in general, is a positive.
- Assist the BI Analyst with Functional reporting requirements, including writing specifications, testing, and end-user training.
- Transport management in R/3 landscape and assist with R/3 security & authorization implementation.
Education/Experience:
- Must have good analytical, statistical, and problem-solving skills. Ability to write routine reports & correspondence.
- Sound judgment and decision-making skills. Strong work ethic.
- Experience in MS Office, including Excel and Outlook
- Good interpersonal/customer relation skills; good verbal and written communication; ability to develop and implement strategic plans.
- Strong commitment to customer satisfaction and quality.
- Ability to work flexible schedules, including evenings and weekends
- Versatility, flexibility, and a willingness to work within constantly changing priorities.
- Bachelor's degree preferred
All your information will be kept confidential according to EEO guidelines.
Similar Jobs
What We Do
MAT Holdings is a diversified, privately-held family company with a portfolio of companies that manufacture, market, and distribute quality products and trusted brands to the hardware and fencing, automotive, and power equipment industries. MAT Holdings Inc. was formed in 1984 as Midwest Air Technologies Inc. with its current headquarters located in Long Grove, IL. Today, the company has grown to include six subsidiary companies within the U.S. and twelve worldwide and employs roughly 13,000 people. The company’s core businesses include the production, sales and service of products in the automotive, fencing and hardware and power equipment sectors. Customers include home improvement centers, mass and specialty retailers, hardware and farm co-ops, wholesale distributors, warehouse clubs, OEMs, OE suppliers and others. MAT has operations on three continents including 2.1 million sq. ft. of strategically positioned warehousing and manufacturing space throughout the U.S.
