SAP SuccessFactors Consultant

Posted 4 Days Ago
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Granada, Andalucía, ESP
In-Office
Mid level
Fintech • Information Technology • Software • Financial Services
The Role
The SuccessFactors Consultant manages customer accounts, addresses technical issues, implements new features, and enhances system configurations while providing business consulting support.
Summary Generated by Built In

Position: Successfactors Consultant, Specialist

Location: Spain, Granada

Role

SuccessFactors consultant will be responsible of managing SuccessFactors customers including as part of the services: bug fixing, new features and modules implementation, system customization, system monitoring and release management.

This Job description describes the key competencies and functions that are expected to be covered by a junior profile holding an ASD SuccessFactors position.

Duties (included but not limited to)

                                                                                                                             

  • ​Support clients in defining relevant business processes.  Provide business consulting support to customers
  • Document and track customer product enhancement requests and discovered bugs
  • Support and take responsibility for the progress of the team on tickets and Change Requests, working closely with other business teams
  • Regularly reporting progress and issues to client on both a formal and informal basis
  • Identifying any risks and proposing solutions
  • Document business requirements and procedures
  • Analyze business requirements and develop effective configuration solutions

Competencies

  • Initiative: Tackles problems and takes independent action, seeks out new responsibilities, acts on opportunities, generates new ideas, practices self-development.  Seeks and accepts feedback, is a proactive learner, takes on tough assignments to improve skills, keeps knowledge and skills up-to-date, turns mistakes into learning opportunities.
  • Interpersonal Skills: Has good listening skills, builds strong relationships, is flexible/open-minded, negotiates effectively, solicits performance feedback and handles constructive criticism.
  • Problem Solving/Analytical Skills: Breaks down problems into smaller components, understands how to underlie issues; can simplify and process complex issues, and understands the difference between critical details and unimportant facts.
  • People Development: Provides feedback and coaching, rewards hard work and risk taking, takes mentoring role, challenges and develops employees, accepts mistakes, provides visibility / opportunity.
  • Results Focus: Targets and achieves results, sets challenging goals, prioritizes tasks, overcomes obstacles, accepts accountability, sets team standards and responsibilities, provides leadership / motivation.
  • Decision Making / Judgment: Makes timely and difficult decisions, uses consensus when possible and communicates decisions to others.  Recognizes problems and responds, systematically gathers information, sorts through complex issues, seeks input from others, addresses root cause of issues.
  • Managing Conflict: Listens well, diffuses conflict before it starts, find the causes of and solutions to problems, handles difficult people.

Education / Experience / Skills

  • Minimum 4 years of strong experience in IT industry, experience in SAP HR or any equivalent is a plus
  • Certification in any of SuccessFactors modules – EC, Onboarding, People Analytics, PM/GM, LMS, RCM, Succession Planning, WFA  (Good to have)
  • Knowledge in IAS/IPS and platform related topics.
  • Knowledge in any of SuccessFactors modules – EC, PM/GM, LMS, RCM, Succession Planning.
  • Bachelor's degree in related field from a four-year college or an equivalent university degree
  • Demonstrates high professional standards and team player
  • A high level of customer focus to support our vision of client satisfaction
  • Flexibility and patience in working in a dynamic/challenging environment
  • Excellent communication and presentation skills
  • Excellent analytical skills
  • Stakeholder management experience and expertise
  • Strong Problem Solving/Analytical Skills breaking down issues into smaller components
  • A positive personality and excellent communication skills, both written and oral, are the key attributes as is the willingness to continue to learn
  • Proven ability to follow processes, as well as identifying process improvement opportunities
  • Energetic and friendly, upbeat telephone personality, positive “can-do” attitude
  • Ability to quickly learn new applications and technologies
  • Team player in an international environment
  • Experience having worked as part of a virtual team

Languages

  • Required:
  • English
  • Spanish - Add on
  • German – Add on
  • French – Add on
  • Italian – Add on

At Strada, our values guide everything we do:

  • Anticipate Customer Needs – We stay ahead of trends so our customers can grow and succeed.
  • Own the Outcome – We take responsibility for delivering excellence and ensuring things get done right.
  • Challenge Ourselves to Work Smarter – We move faster than the world around us to drive change and accomplish more.
  • Empower Each Other to Solve Problems – We tackle challenges head on, ask tough questions, and collaborate to find the best solutions.
  • Care About Our Work and Our People – We understand that what we do impacts millions, and we have a responsibility to get it right.

Benefits

At Strada, we support your whole self—offering a range of benefits for your health, wellbeing, finances, and future. These include health coverage, wellbeing programs, paid leave (vacation, sick, parental), retirement plans, learning opportunities, and more.

All offers are contingent on successful completion of background checks, where permitted by law and as appropriate for the role. These may include identity, education, employment, and in some cases, criminal history verification, checks against global watchlists, credit reports, and/or drug testing. You’ll be informed of the specific checks applicable to your role and location during the recruitment process.

Our commitment to Diversity and Inclusion

Strada is dedicated to fostering a diverse, equitable, and inclusive workplace where everyone feels valued and supported. We believe that embracing differences strengthens our teams and drives innovation and success.

Diversity Policy Statement

Strada is an Equal Opportunity Employer and prohibits discrimination based on legally protected characteristics. We actively support the advancement of underrepresented groups and provide reasonable accommodations for disabilities and religious practices. Applicants may request a reasonable accommodation by contacting their recruiter.

Authorization to work in the Employing Country

To be considered, you must have current and future work authorization in the country where you're applying, without the need for visa sponsorship by Strada.

Please note: This job description does not limit Strada’s right to assign or reassign responsibilities, including to subsidiaries, partners, or future business purchasers.

#LI-Remote

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

DISCLAIMER:


Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Strada business units.

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Skills Required

  • Minimum 4 years of experience in IT industry
  • Certification in any SuccessFactors modules
  • Bachelor's degree in related field
  • Strong analytical and problem-solving skills
  • Excellent communication and presentation skills

Strada Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Strada and has not been reviewed or approved by Strada.

  • Wellbeing & Lifestyle Benefits Flexible/remote work is consistently highlighted as a key positive that supports work-life balance. Feedback suggests flexible working options are embedded in culture and careers messaging.
  • Leave & Time Off Breadth PTO policy is described as good, with time off standing out as a strong aspect of the package. Feedback suggests a broad range of offerings complements time away from work.
  • Retirement Support A 401(k) match is available, with some noting solid retirement plan options. Feedback suggests the match structure provides meaningful baseline support when employees contribute.

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The Company
5,645 Employees

What We Do

We believe that the most advanced companies are driven by people. Bringing people together and forging deep partnerships is what ultimately enables businesses to thrive. Our team of over 8,000 experts bring decades of expert knowledge and experience to help businesses across the globe. We design and deliver at scale, providing leading edge solutions and technologies to over 1,400 customers across 33 countries, supporting our clients every step of the way.

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