SAP Services Lead

Reposted Yesterday
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New Albany, OH, USA
In-Office
Senior level
Beauty • Manufacturing
The Role
Lead SAP application services across manufacturing operations, manage and develop four SAP Business Analysts, and oversee SAP support, integrations, enhancements, and performance. Drive full-lifecycle projects, process standardization, documentation, and continuous improvement across multiple sites. Partner with stakeholders to deliver SAP solutions while managing budgets, timelines, resources, vendors, and service performance. Support SAP ECC and S/4HANA initiatives and collaborate with the Central SAP Services team in Europe.
Summary Generated by Built In

KDC is a network of best-in-class custom formulators and manufacturers of color cosmetics, skincare, haircare, bath & body, fragrance, deodorant, home, health, industrial, and auto care products. KDC delivers high-touch innovation, operational excellence, and speed to market to well-known and emerging beauty, personal, and specialty companies from coast to coast. KDC has its head office in Longueuil, Québec. In addition, KDC has 10 operating facilities located throughout North America. Altogether, the company employs nearly 4,800 talented and dedicated employees in North America.

Now Hiring: SAP Services Lead | Groveport & New Albany, Ohio

Please Note: This is an on-site position. Visa sponsorship is not available.

kdc/one is seeking an experienced SAP Services Lead to guide SAP application services, lead a team of four SAP Business Analysts, and drive continuous improvement across our manufacturing operations.

This is an opportunity for a hands-on leader who enjoys developing people, improving business processes, managing SAP projects, and partnering with teams across multiple locations—including our Central SAP Services team in Europe.

What You’ll Do

  • Lead SAP projects from planning through implementation and delivery.

  • Manage, mentor, and develop a team of SAP Business Analysts.

  • Oversee SAP support, enhancements, integrations, and system performance.

  • Partner with business stakeholders to turn operational needs into effective SAP solutions.

  • Drive process standardization, documentation, and continuous improvement.

  • Manage project budgets, timelines, resources, vendors, and service performance.

  • Support SAP ECC and/or S/4HANA initiatives in a manufacturing environment.

What We’re Looking For

  • Bachelor’s degree in a related field or equivalent experience.

  • Hands-on SAP ECC and/or S/4HANA implementation and support experience.

  • Experience with at least two SAP modules: WM, MM, PP, or QM.

  • 3–5+ years of people management experience in a multi-site environment.

  • Strong SAP project management and full-lifecycle implementation experience.

  • Knowledge of SAP configuration, system integrations, and custom enhancements.

  • Strong leadership, communication, and problem-solving skills.

Experience with Power BI, GIB Suite, GuiXT, or Winshuttle is a plus. PMP, ITIL, Scrum, or SAP certifications are also preferred.

Why Join kdc/one?

  • Competitive salary based on experience

  • Comprehensive medical, dental, and vision benefits

  • PTO and paid holidays

  • Professional development and career growth opportunities

  • A collaborative environment where you can make a meaningful impact

Ready to lead SAP services and help drive operational excellence? Apply today and explore your next career opportunity with kdc/one!


KDC-ONE is an equal opportunity employer and does not discriminate on the basis of race, religion, color, national origin, age, sex, gender, disability or any other characteristic protected by law. I understand that employment with KDC-ONE Company is at-will, meaning that I or KDC-ONE Company may terminate my employment at any time, or for any reason consistent with applicable state or federal law. I understand that KDC-One requires the successful completion of a drug and/or alcohol test as a condition of employment.

Skills Required

  • Bachelor's degree in a related field or equivalent experience
  • Hands-on SAP ECC and/or SAP S/4HANA implementation and support experience
  • Experience with at least two SAP modules: WM, MM, PP, or QM
  • 3–5+ years of people management experience in a multi-site environment
  • Strong SAP project management and full-lifecycle implementation experience
  • Knowledge of SAP configuration, system integrations, and custom enhancements
  • Strong leadership, communication, and problem-solving skills
  • Experience with Power BI, GIB Suite, GuiXT, or Winshuttle
  • PMP, ITIL, Scrum, or SAP certification
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The Company
HQ: Longueuil
15,000 Employees
Year Founded: 1990

What We Do

KDC/ONE is a global leader in custom formulation, package design, and manufacturing solutions for beauty, personal care, and home care brands. The company helps brands develop and manufacture consumer products, combining formulation expertise with packaging and production capabilities. Its operations support clients across an international network, positioning KDC/ONE as a contract manufacturing partner for multi-category consumer goods in global markets.

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