SAP SD Support consultant

Techwave, we are always in an exercise to foster a culture of growth, and inclusivity. We ensure whoever is associated with the brand is being challenged at every step and is provided with all the necessary opportunities to excel in life. People are at the core of everything we do.
Who are we?

Techwave is a leading global IT and engineering services and solutions company revolutionizing digital transformations. We believe in enabling clients to maximize the potential and achieve a greater market with a wide array of technology services, including, but not limited to, Enterprise Resource Planning, Application Development, Analytics, Digital, and the Internet of things (IoT).

Founded in 2004, headquartered in Houston, TX, USA, Techwave leverages its expertise in Digital Transformation, Enterprise Applications, and Engineering Services to enable businesses accelerate their growth.

Plus, we're a team of dreamers and doers who are pushing the boundaries of what's possible.

And we want YOU to be a part of it.

Job Summary**
Techwave Consulting Inc. is seeking an experienced SAP SD Support Consultant to join our dynamic team. This role will primarily focus on providing ongoing support, maintenance, and enhancements for our SAP Sales and Distribution (SD) module, ensuring optimal system performance and user satisfaction.
Job Responsibilities**
* Provide expert functional and technical support for the SAP SD module, resolving incidents and service requests in a timely manner.
* Analyze, troubleshoot, and resolve issues related to order management, pricing, billing, shipping, and other SD functionalities.
* Collaborate with business users to understand their requirements, translate them into SAP solutions, and propose improvements.
* Perform configuration changes and system enhancements within the SAP SD module to meet evolving business needs.
* Conduct testing of new functionalities, enhancements, and system upgrades to ensure data integrity and system stability.
* Develop and maintain documentation for SAP SD processes, configurations, and support procedures.
* Participate in SAP project implementations, upgrades, and rollouts as required.
* Provide training and guidance to end-users on SAP SD functionalities.
* Monitor system performance and proactively identify areas for improvement.
* Work closely with other SAP module consultants (MM, FICO, PP, etc.) to ensure integrated solutions.
Job Qualifications**
* Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.
* Minimum of 5 years of hands-on experience in SAP SD module support and configuration.
* Proven expertise in SAP SD functionalities including sales order processing, pricing, availability check, shipping, billing, and master data.
* Strong understanding of integration points between SAP SD and other modules (MM, FICO, LE).
* Experience with SAP S/4HANA is a plus.
* Excellent analytical, problem-solving, and debugging skills.
* Ability to work independently and as part of a team in a fast-paced environment.
* Strong communication and interpersonal skills with the ability to interact effectively with business users and technical teams.
* SAP SD certification is highly desirable.
* Experience with ITIL processes and service management tools (e.g., ServiceNow) is a plus.

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