SAP SD Support Analyst

Responsibilities

• Analyze, troubleshoot, and resolve SAP SD problems in a timely manner
• Configure and customize SAP SD modules to meet business requirements
• Develop and maintain SAP SD documentation, including user guides and technical specifications
• Collaborate with cross-functional teams to address complex issues and implement solutions
• Participate in SAP SD system upgrades, patches, and new implementations
• Conduct user training sessions on SAP SD functionality and best practices
• Assist in the development and execution of test plans for SAP SD modules
• Monitor system performance and suggest improvements for the SD module
• Participate in projects related to SAP SD implementation and enhancements
• Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field

  Minimum of 1 to 3 years of experience in SAP SD module configuration and support

• Understanding of SAP SD end-to-end processes, including order-to-cash, pricing, and delivery
• Proficiency in configuring SAP SD modules
• Familiarity with SAP ABAP programming and debugging (asset)
• Excellent problem-solving and analytical skills
• Strong communication skills, both written and verbal
• Ability to work effectively in a fast-paced environment and as part of a global team
• Experience with SAP ECC and Fiori applications related to sales processes (preferred)

Key Competencies

• Technical support and troubleshooting for SAP SD
• SAP SD configuration and customization
• Business process knowledge in sales and distribution
• Project management skills
• Customer service orientation
• Continuous learning and adaptability
• Attention to detail and accuracy

Globally, our policy is to recruit individuals from wide and diverse backgrounds. However, certain positions require access to controlled goods and technologies subject to the International Traffic in Arms Regulations (ITAR) or Export Administration Regulations (EAR). Applicants for these positions may need to be “U.S. persons.” “U.S. persons” are generally defined as U.S. citizens, noncitizen nationals, lawful permanent residents (or, green card holders), individuals granted asylum, and individuals admitted as refugees.

MKS Instruments, Inc. and its affiliates and subsidiaries (“MKS”) is an affirmative action and equal opportunity employer: diverse candidates are encouraged to apply. We win as a team and are committed to recruiting and hiring qualified applicants regardless of race, color, national origin, sex (including pregnancy and pregnancy-related conditions), religion, age, ancestry, physical or mental disability or handicap, marital status, membership in the uniformed services, veteran status, sexual orientation, gender identity or expression, genetic information, or any other category protected by applicable law. Hiring decisions are based on merit, qualifications and business needs. We conduct background checks and drug screens, in accordance with applicable law and company policies.  MKS is generally only hiring candidates who reside in states where we are registered to do business.

MKS is committed to working with and providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation during the application or interview process due to a disability, please contact us at: [email protected] .

If applying for a specific job, please include the requisition number (ex: RXXXX), the title and location of the role