Our Company
We’re Hitachi Digital Services, a global digital solutions and transformation business with a bold vision of our world’s potential. We’re people-centric and here to power good. Every day, we future-proof urban spaces, conserve natural resources, protect rainforests, and save lives. This is a world where innovation, technology, and deep expertise come together to take our company and customers from what’s now to what’s next. We make it happen through the power of acceleration.
Imagine the sheer breadth of talent it takes to bring a better tomorrow closer to today. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us.
The role
• Analyzing and Solving issues in SAP together with the regional/local experts and if needed try to find a solution with the developer.
• Train regional and local experts, team members, or other stakeholders if there is any knowledge gap in the process.
• Organizing and following up with different stakeholders of projects(rollouts, improvements) inside and outside the team.
• Responsible for customizing SAP and non-SAP systems in the team solution portfolio based on the value/impact which will be created.
• Gather requirements from the business stakeholders and talk to developers to start development while ensuring the reliability of the systems.
• Propose solutions to solve complex business problems. It could be reusing existing solutions or suggesting a new solution.
• Set up, roll out, or make changes in the current setup of different functionalities of the fleet process.
• Testing of new and existing processes on different systems to ensure the quality and functioning of the system.
• Ensure good documentation.
• Good in explaining technical information to non-technical people.
• Ability to work in teams internationally (the majority of team members sitting in Kuala Lumpur) and good interpersonal skills.
• With end to end mindset, able to monitor the progress, and take corrective actions.
What you’ll bring
• At least 5-year experience in the SAP ERP environment.
• Extensive SAP ERP Order to Cash knowledge. Proven track record of project implementation is a must. Knowing extension modules like customer service and warranty management are plus points.
• Checklist of transactions: IW51, IW52, IW53, IQ02, IE02, IB51, IB52, IB53, VA02, VL02N, VF02, MM01, MM02, MM03, MIGO, CIC0, VV22, SO10
• Customizing: pricing, document types, output types
• Have experience involving in planning, designing, implementing, and testing end to end solutions in an international environment.
• Have good product based domain knowledge (e-commerce, product life cycle, sales, logistics, aftermarket service).
• Have integration scenarios experience (SAP to non-SAP) using interfaces such as IDocs, RFC, SOAP, REST, etc.
• Able to work independently with minimum supervision.
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About us
We’re a global, team of innovators. Together, we harness engineering excellence and passion to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can make a positive impact on their industries and society. If you believe that innovation can bring a better tomorrow closer to today, this is the place for you.
Championing diversity, equity, and inclusion
Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team.
How we look after you
We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.
We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.
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What We Do
Hitachi Digital Services is an independent services business that focuses on delivering a unified operating model for cloud, data, IoT and managed services. Playing a pivotal role in Hitachi's digital transformation strategy, Hitachi Digital Services places a strong emphasis on Generative AI to deliver an integrated end-to-end digital transformation for enterprises. The company is strategically positioned within the Hitachi Digital portfolio of companies to leverage the synergies between operational technology (OT), information technology (IT), and product and service offerings. Such positioning allows Hitachi Digital Services to work closely with Hitachi Digital, the new Hitachi Vantara and Hitachi group businesses, including GlobalLogic, to create an integrated end-to-end digital transformation solution for enterprises
