*Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.*
Location: San Francisco, CA (onsite)
Role Overview
We are seeking an experienced SAP PLM Consultant with 10+ years of experience to support ongoing S/4HANA stabilization and optimization initiatives. The ideal candidate will have strong functional expertise in SAP PLM, hands-on experience in post-go-live stabilization, and the ability to drive issue resolution, process improvement, and business alignment in a fast-paced environment along with Pharma industry experience.
Key Responsibilities
S/4HANA Stabilization & Support
• Provide post-go-live stabilization support (hypercare), including issue resolution, defect analysis, and performance optimization
• Conduct Root Cause Analysis (RCA) for complex PLM and cross-functional issues and drive sustainable resolutions
• Monitor system performance, identify bottlenecks, and implement improvements for stable operations
SAP PLM Functional Delivery
• Design, configure, and support SAP PLM functionalities including:
o Specification Management
o Engineering Change Management (ECM)
o Document Management System (DMS)
o Bill of Materials (BOM), recipes, production versions and Product Data Governance
• Support product lifecycle processes from ideation to manufacturing and compliance
• Ensure seamless integration with SAP modules such as PP-PI, QM, MM, and Supply Chain
Incident & Defect Management
• Lead resolution of complex incidents and defects, ensuring adherence to SLAs and quality expectations
• Collaborate with technical teams (ABAP, integration) for issue resolution and enhancements
• Drive continuous improvement to reduce recurring issues
Testing & Data Migration
• Support unit testing, SIT, and UAT cycles
• Validate and manage data migration activities (product specifications, material master, BOMs)
• Ensure data consistency and quality post-migration
Stakeholder & Business Engagement
• Work closely with business stakeholders, R&D, and manufacturing teams to align PLM processes with business needs [linkedin.com]
• Conduct workshops to gather requirements and drive process improvements
• Build strong trust with business users through proactive communication and delivery
Documentation & Governance
• Prepare and maintain:
o Functional specifications
o Solution design documents
o Test scripts and user guides
• Ensure adherence to SAP Activate methodology and project governance standards
Kaleidoscope, an Infosys Company, is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.
Skills Required
- Authorized to work for any employer in the United States without visa sponsorship or sponsorship transfer
- 10+ years of professional experience
- Strong functional expertise in SAP PLM
- Hands-on post-go-live stabilization or hypercare experience
- Pharmaceutical industry experience
- Experience with SAP S/4HANA
- Experience with SAP PLM capabilities including Specification Management, ECM, DMS, BOMs, recipes, production versions, and product data governance
- Experience supporting integration with PP-PI, QM, MM, and supply-chain processes
- Experience with testing cycles including unit testing, SIT, and UAT
- Experience validating data migration and product data quality
- Experience preparing functional specifications, solution designs, test scripts, and user guides
- Experience with SAP Activate methodology and project governance
What We Do
When clients come to us for product design and development, they get a full range of technical expertise and laboratory resources, but they also get a team that’s relentless when it comes to solving problems and creating designs that are the ideal combination of function and form. What does that mean? We build tools that save lives. For surgeons, it means they have tools that not only address but anticipate their needs, which helps improve their patients’ outcomes. We create products that save money and ensure safety. For people juggling family, work, and other demands, it means they have products that provide real help in managing their everyday lives. And for businesses, it means their bottom line is supported with durable tools that improve efficiency and protect their teams. From concept to production plan, or at any phase in between, we are a partner that can extend your product development know-how or provide additional mindpower to free up in-house teams.
.jpeg)
