Key Responsibilities:
- Assisting in the configuration and customisation of SAP SuccessFactors modules (e.g., Employee Central, Performance & Goals, Learning, Recruitment, Compensation).
- Participating in project workshops to gather and document client requirements.
- Supporting the development of functional specifications and system design documents.
- Conducting system testing, including unit testing, integration testing, and user acceptance testing (UAT).
- Identifying and resolving configuration issues under guidance from senior consultants.
- Documenting test results and ensuring system functionality aligns with client requirements.
- Assisting with data extraction, transformation, and loading (ETL) processes.
- Preparing training materials and user guides, as well as assisting in delivering end-user training sessions.
- Providing post-go-live support and responding to user queries.
- Maintaining accurate project documentation, including configuration guides, process flows, and issue logs.
- Monitoring system performance and suggesting improvements to enhance functionality.
- Keeping up-to-date with SAP SuccessFactors updates and best practices.
Key Requirements & Experience:
- Bachelor's degree in Human Resource Management, Information Technology, Commerce or related fields will be advantageous.
- Experience in the Human Resource field is advantageous.
- Minimum 5+ years of experience on SuccessFactors Implementation projects.
- Certification in SAP SuccessFactors modules with Deltas up to date, preferably at least two certifications.
- Experience in delivering end-to-end SAP SuccessFactors projects.
- Experience in guiding and advising clients.
- Implementation experience or a good knowledge of Performance and Goals Management and Onboarding is desirable.
- Must have a strong understanding of SAP SuccessFactors Management processes and align them with client requirements.
- Strong time management skills to meet project timelines and deliver high-quality deliverables.
- Able to work independently and with others; self-directed; takes initiative to solve problems and overcome roadblocks.
- Take ownership of staying current with the latest releases and updates on SuccessFactors modules published by SAP
- Previous pre-sales and proposal response experience is desirable.
- Ability to work creatively and analytically in a problem-solving environment.
Key Attributes:
- Strong analytical and problem-solving skills with a detail-oriented approach to provide clear recommendations and out-of-the-box thinking.
- Time management, ability to prioritise and manage multiple tasks.
- Excellent interpersonal and customer relationship management skills to effectively collaborate with various stakeholders at all levels.
- Process-driven, with the ability to work under pressure and work under tight deadlines.
- Excellent English written and verbal communication skills.
- Must be able to work independently and collaborate effectively within a team.
- Strive for growth, self-improvement, and continuous learning.
Skills Required
- Bachelor's degree in Human Resource Management or related fields
- Minimum 5+ years of experience on SuccessFactors Implementation projects
- Certification in SAP SuccessFactors modules
- Experience in delivering end-to-end SAP SuccessFactors projects
- Strong understanding of SAP SuccessFactors Management processes
- Excellent English written and verbal communication skills
- Previous pre-sales and proposal response experience
What We Do
Westrocon (PTY) Ltd is an SAP Platinum Partner – a local IT integrator and systems provider with a wide portfolio of products and services covering consulting, infrastructure, implementation, development, maintenance, and support. We offer skills and knowledge gained over many decades of dedication and commitment in the areas of business process management; specializing in ERP, CRM, SCM, SRM, Cloud, S/4 HANA, HCM/HXM, and more. Our experience is further enhanced by our industry skills and know-how gained through specialized industry-specific implementations. Westrocon is also a member of United VARs, the leading alliance of SAP solution providers for the mid-market. As a Platinum Partner, United VARs are certified with the highest SAP status. This means United VARs are among the leading solution providers in the world with over 10 years of experience, guaranteeing the best service and support for your international roll-out projects, ERP optimization projects, and cross-border nearshoring. Our in-house team of Westrocon experts specializes in end-to-end implementations, integration, technical and functional support, business improvement and training, and solutions for every aspect of your business. Westrocon has all the pieces of the puzzle to build, grow, maintain, and continually improve your business —all under one roof
