Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.
For Enterprises, these are key factors of success. For us, they're our core expertise.
We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.
We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.
For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.
Sutherland
Digital Outcomes.
Job Description
- Function payments industry, card products, and transaction lifecycle
- Retail card programs and aviation-related card programs (AIRCard)
- Regulatory and compliance aspects in payment
- POS systems, merchant onboarding, settlement processes
- Function of systems similar to those in the architecture (Azure-hosted solutions, SQL-based systems, API-driven platforms)
- Collaborate on product requirements, feature mapping, and system migration planning
- Translate business requirements into functional specifications for technical teams
- Identifying gaps in current vs. target-state product features
- Communicate bridge business & technology stakeholders
Position Requirements:
- Seniority: 8+ years relevant experience
- Proven track record in enterprise-scale payment systems
- Strong problem-solving and analytical thinking
- Comfortable working in hybrid business/technical discussions
- Availability to participate fully during the workshop sessions
EEOC and Veteran Documentation
During employment, employees are treated without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap, or any other legally protected status.
At times, government agencies require periodic reports from employers on the sex, ethnicity, handicap, veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping, reporting, and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information, please note that all
Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file.
Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION.
Skills Required
- SAP functional expertise
- 8+ years relevant experience
- Proven track record in enterprise-scale payment systems
- Experience with card products and transaction lifecycle
- Experience with retail card programs and aviation-related card programs (AIRCard)
- Knowledge of regulatory and compliance aspects in payments
- Experience with POS systems, merchant onboarding, and settlement processes
- Experience with Azure-hosted solutions
- Experience with SQL-based systems
- Experience with API-driven platforms
- Strong problem-solving and analytical thinking
- Comfortable participating in hybrid business/technical discussions
- Availability to participate fully during workshop sessions
- GU/US citizenship (must be a US or Guam citizen)
Sutherland Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sutherland and has not been reviewed or approved by Sutherland.
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Flexible Benefits — Flexible scheduling and work-from-home arrangements are offered on certain programs, supported by remote-work infrastructure and virtual IT support. Program-specific flexibility is emphasized for “Sutherland Anywhere” roles.
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Leave & Time Off Breadth — Paid time off and paid training are positioned as standard elements, with some materials also highlighting flexible vacation days. Core leave features are presented as part of the baseline package.
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Strong & Reliable Incentives — Performance incentives, bonuses, and commissions are available on selected programs to supplement base pay. Goal-linked earnings opportunities are described for certain functions.
Sutherland Insights
What We Do
We make digital ?????™ by combining human-centered design with real-time Analytics, AI, Cognitive Technology & Automation to create exceptionally engineered Brand Experiences! Sutherland is an experience-led digital transformation company. Our mission is to deliver exceptionally engineered experiences for customers and employees today, that continue to delight tomorrow. For over 35 years, we have cared for our customers’ customers, delivering measurable results and accelerating growth. Our proprietary, AI-based products and platforms are built using robust IP and automation. We are a team of global professionals, operationally effective, culturally meshed, and committed to our clients and to one another. We call it One Sutherland. #MakeDigitalHuman
