SAP Concur Consultant (Mumbai or Bangalore)

At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it’s consumed. Together, we are proudly rooted in our deep legacy as we stand at the forefront of the media revolution. When you join Nielsen, you will join a dynamic team committed to excellence, perseverance, and the ambition to make an impact together. We champion you, because when you succeed, we do too. We enable your best to power our future.

About this Job

We are currently seeking a Concur Administrator who will manage the Concur platform to provide an accurate, easy-to-use tool for booking travel, managing expense reimbursement, and providing invoice management for team members across the globe. This role reports into the Global Platform Director.

QUALIFICATION :

• 4 years of experience administering Concur Modules - Travel, Expense, Invoice, Request, Intelligence/Reporting, Mobile App.
• Minimum 1 or 2 concur implementation from Blueprinting to Go-live. And years of production support facilitating year end activities.
• Concur Policy setup, workflow management, user provisioning, system maintenance.
• Excellent written and verbal communication, ability to work effectively with cross-functional teams.
• Ensuring adherence to company policies and regulatory requirements.
• Strong analytical skills and knowledge of Concur Cognos reporting platform.

RESPONSIBITITIES :

• Directly optimize the SAP Concur Travel and Expense system to align with organizational objectives while streamlining processes. Complete modifications as necessary to support approved requests.
• Apply hands-on expertise to customize workflows, expense types, and policy settings within SAP Concur, ensuring adherence to company policies and regulatory requirements.
• Collaborate with cross functional teams, travel experts and finance teams to ensure effective integration of the T&E module with other financial systems and ERP solutions, namely ECC, S4, and other SAP platforms.
• Provided timely and effective technical support to users, resolving issues and ensuring smooth system operation.
• Conduct detailed requirement gathering sessions with key stakeholders and translate these into actionable configurations within the system.
• Actively participate in the testing phases, identifying, and resolving issues to ensure a smooth deployment.
• Provide support and continue to optimize the system based on user feedback and evolving business needs.
• Create reports, data analysis, identifying trends and cost-saving opportunities.
• Developed and delivered training programs for employees on Concur system usage, improving user adoption and efficiency.

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