SAP Basis Operations

Company Description

Alter Solutions Portugal is an IT Consultancy Company, promoter of Digital Transformation, part of the Alter Solutions Group, created in 2006, in Paris.

In 2022, Alter Solutions joined the act digital group, constituting a global community of talent in Technology, with presence in twelve countries: Germany, Belgium, Brazil, Canada, United States of America, Morocco, Spain, France, Luxembourg, Poland, Portugal and Serbia. Also in 2022, we were certified as a Great Place to Work©.

In Portugal, we partner with over 120 clients and a team of over 500 people, working in projects for industries as diverse as banking, insurance, transportation, aviation, energy, and telecom.

Headquarters of the Nearshore IT center, Alter Solutions Portugal has a dedicated team of around 30 specialized professionals, integrated into projects with several internationally renowned clients.

Job Description

IT IPS SAP Operations operates SAP Environments OnPrem and in hybrid and cloud scenarios to internal customers taking into consideration security rules and governance guidelines.
Therefore, the following competences are expected from the service provider:
•Ability to support customers on infrastructure setup in the role of the technical first contact
•Ability to implement tasks like SAP installation’s, SAP Upgrades, Tech Refreshes (Hardware, OS) and further changes in alliance with customer’s
•Ability to analyze issues in a well standardized and automated environment.
•Willingness to keep the standards and to avoid individual solutions
•Collaborate in a virtual and in a dynamic environment speaking mostly in English
•Ability to translate business demand and requirements into technical solutions
•weekend work and OnCall should be possible
•First and Second Level Support for all system lines

Qualifications

To deliver the above competences, we consider these relevant skills:
•Experience with challenges in a high secure data center. e. g. network architecture and configuration (VPC, subnet, IP ranges, Security Groups, Routing tables, Gateways, VPN, etc.)
•Knowledge about the standard IT Processes in large companies. e. g. ITIL
•Experience with Linux (preferred SLES)
Know how with system, namespaces, cgroups and SElinux
•SAN, NAS Storage, Backup/Restore
•Well knowledge in SAP HANA, SAP Stack (ABAP/JAVA), SAP Web dispatcher
•Experienced in SAP Upgrades, OSDB migration, system copies, cryptographic, certificate handling
•Experience with cloud vendors like AWS or Azure

We give preference to providers that also demonstrate competences in:
•Coding (preferably Ansible and Python)
•MS-Office
•HANA Studio/Cockpit, Putty, Sapgui
It is mandatory to be business-fluent in English language (speaking and writing).