Accion Labs is a global technology services firm with offering a full range of product life-cycle services in the emerging technology segment. This includes Web 2.0, Open Source, SaaS/Cloud, Mobility, IT Operations Management/ITSM, Big Data and traditional BI/DW.
Through nine global offices and a rapid-response delivery model, Accion offers a range of engagement models such as turn-key projects, extended-teams, shared-IP development, offshore-leveraged engagements and professional staffing (contract, contract-to-hire & direct perm).
Accion Labs is privately-held, venture-funded and has a hands-on management team that believes in execution and outcome.
Job DescriptionGreeting from AccionLabs...!!!!
Why AccionLabs?
• AccionLabs has been listed in the Top 20 Big Data Service Providers by CIO Review Magazine
• Fastest growing technology services firm in Pittsburgh & APAC regions
• Direct client requirements.
Role: SAP/AS400 - Production Support (Finance)
Job Description:
Key Responsibilities
• Provide application support to Finance Information Management business users. Attend to business queries and business requests promptly. Follow through the business requests to a proper closure
• Work on timely resolution for reported incidents so as to meet service level targets. Incidents include failures & queries reported by business users and technical staff; event alerts automatically detected and reported by event monitoring tool
• Perform root cause analysis to identify permanent solution so as to prevent recurring incidents and to minimize the impact of incidents that cannot be prevented
• Ensure all incidents and problems are proactively managed – Prioritizing numerous issues of varying severity and escalate issues as appropriate to necessary teams and management
• Collaborate with the development team in identifying resolutions and transitioning of releases into production environment
• Participate in BCM activities or infrastructure related upgrade
• Responsible of capacity management. To monitor &analyse current performance and capacity data and forecast the capacity required by the applications ahead
• Aside from day-to-day support duties, there will be requirements to undertake other responsibilities such as management reporting & other centrally driven project initiatives as needed
Key Requirements
• Degree in computer science/engineering or related disciplines
• Min 5 years of experience in application support environment, preferably in financial institutions
• Excellent communication, interpersonal and analytical skills
• Min 5 years working experience with SAP applications or AS400 programming
• Experience in working with at least one of these SAP module – SAP FI, Basis, ABAP
• Experience in working with at least one of these programming languages – ABAP, Shell Scripting, AS400 programming
• Experience with AS400/DB2 and Unix/Oracle will be added advantage
• Knowledge of front to back operations, finance, risk and accounting will be added advantage.
• Good understanding of ITIL methodology is preferred
Thanks & Regards
Rajitha Reddy Jagapati|Team Lead
in.linkedin.com/in/rajithaj/;http://www.accionlabs.com
Driving Outcomes Through Actions!
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Pittsburgh | Atlanta | Santa Clara| Bangalore |Mumbai| Singapore | Malaysia | London | Chicago
Additional Information
All your information will be kept confidential according to EEO guidelines.
Skills Required
- Degree in computer science/engineering or related disciplines
- Min 5 years of experience in application support environment, preferably in financial institutions
- Excellent communication, interpersonal and analytical skills
- Min 5 years working experience with SAP applications or AS400 programming
- Experience in working with at least one of these SAP module - SAP FI, Basis, ABAP
- Experience in working with at least one of these programming languages - ABAP, Shell Scripting, AS400 programming
- Experience with AS400/DB2 and Unix/Oracle will be added advantage
- Knowledge of front to back operations, finance, risk and accounting will be added advantage
- Good understanding of ITIL methodology is preferred
Accion Labs Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Accion Labs and has not been reviewed or approved by Accion Labs.
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Healthcare Strength — Feedback suggests core medical, dental, and vision coverage is available, with some access to FSA/HSA and life insurance. Coverage is characterized as acceptable in multiple locations.
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Flexible Benefits — Feedback suggests some roles allow remote work or flexible hours. Flexibility appears to depend on team or client engagement, but is present in parts of the organization.
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Parental & Family Support — Feedback suggests maternity and paternity leave are highlighted in India. This indicates family-supportive elements in certain geographies.
Accion Labs Insights
What We Do
Accion Labs is a global services technology firm focused on building and transforming software products through emerging technologies.
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