Sana Engagement Manager

Your work days are brighter here.

We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.

About the Team

Sana is an AI lab building superintelligence for work.
We believe organizations can accomplish their missions faster when humans can effortlessly access knowledge, automate repetitive work, and learn anything with the help of agentic AI.
As part of Workday, we are committed to building AI that augments humans.
If that’s a mission that excites you, you’re in the right place

About the Role

We believe that everything starts with learning. And that by changing the way the world learns, we can change the world for the better. If that’s a mission that excites you, you’ll be in great company as part of the Sana team at Workday.

 

The Sana team is known for its adaptability, entrepreneurial spirit, and relentless pursuit of excellence, embodying the core belief that learning is the foundation of all meaningful change.

 

We work very closely with the companies who choose Sana Learn or Sana Enterprise. Together we problem solve, design solutions and implement them to drive change. Ultimately we measure ourselves through the impact we achieve through rolling out and adopting Sana. Our challenges are to continually learn and adapt to meet the unique needs of each company and team, and implement the creative solutions that make us proud of what we have achieved. While doing so we define what the future Sana's engagement, solution engineering and deployments teams will look like. By scaling this team, we create a significant impact on how people learn and work, across every industry, and across the globe.

*THIS ROLE IS BASED OUT OF THE WORKDAY OFFICE in SOHO - MINIMUM of 3 DAYS A WEEK IN OFFICE*

 

In this role, you will:

 

Own customer engagements end to end

·       Serve as the engagement owner for assigned accounts, accountable for successful implementation and ongoing value realization.

·       Lead deployments for enterprise customers, from discovery through go-live and beyond.

·       Manage scope, plans, timelines, and risks across work streams, coordinating internal teams and partners to deliver within agreed commitments.

Engage senior stakeholders

·       Build trusted advisor relationships with executive sponsors and key decision makers.

·       Communicate progress, risks, and business impact through steering committees and executive readouts.

·       Align Sana's capabilities with each customer's strategic priorities and success metrics.

Drive adoption and measurable impact

·       Define, track, and report on success metrics for each engagement.

·       Partner with customer teams to promote adoption, change readiness, and continuous improvement.

·       Identify opportunities to increase the value customers realize from Sana.

Provide strategic and solution guidance

·       Translate business needs into solution designs and implementation approaches with Solution Engineering and Product.

·       Advise customers on best practices for adoption and change management, and refine requirements to ensure scalable, high-impact outcomes.

Collaborate cross-functionally and help us scale

·       Work with Sales, Product, Engineering, and partners to support a smooth path from pre-sales to delivery and to share customer learnings.

·       Turn customer insights into repeatable playbooks, models, and strategies, and help shape how customer journeys evolve.

·       Use data, automation, and AI-driven insights to enable more proactive, scalable customer engagement.
#sanajobs

About You

Basic Qualifications (P3 Engagement Manager)

• 3+ years of progressively responsible experience in MBB management consulting or equivalent 
• Direct experience leading complex implementation projects in medium or large enterprises, with responsibility for scope, timeline, budget, stakeholder management, and outcomes

 

Basic Qualifications (P4 Senior Engagement Manager)

• 5+  years of progressively responsible experience in MBB management consulting or equivalent 
• Direct experience leading complex implementation projects in medium or large enterprises, with responsibility for scope, timeline, budget, stakeholder management, and outcomes

Other Qualifications: 

You will thrive in this role if you:

• Are naturally curious, always seeking to learn, and view every challenge as a growth opportunity.
• Have strong project and program management skills, with a solid track record leading complex implementations in a Professional Services or Customer Success environment.
• Are comfortable engaging with C‑level and senior stakeholders, with excellent communication and presentation skills.
• Possess grit and determination, allowing you to weather setbacks and persist towards ambitious goals.
• Are driven by excellence and high standards in planning, execution, and stakeholder management.
• Embody humbleness and a collaborative mindset, always ready to learn from others and co‑create solutions.
• Are deeply committed to our mission of changing the way the world learns and have a genuine passion for driving customer impact.
• Are strong at building relationships, working cross-functionally, and influencing internal and external stakeholders.

VISA Sponsorship is NOT available for this role

Workday Pay Transparency Statement

The annualized base salary ranges for the primary location and any additional locations are listed below.  Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please click here.

Primary Location: USA.NY.New York City.Sana

Primary Location Base Pay Range: $117,500 USD - $176,300 USD

Additional US Location(s) Base Pay Range: $99,300 USD - $176,300 USD

Our Approach to Flexible Work
 

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.

Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.

Workday is committed to providing reasonable accommodations for qualified individuals during our application process, in order to perform one or more essential functions of their job, as well as regarding the use of AI tools for employment decision-making to any degree. Please see below for more details including how to request an accommodation as a qualified veteran, due to a disability or for religious reasons, or as otherwise provided under applicable law.

Workday prohibits taking adverse action against any candidate or employee for reporting a possible violation of this policy, requesting one or more work accommodations, exercising a privacy right, or cooperating in an investigation in accordance with applicable law. Any employee who retaliates against a candidate or employee for doing so may be subject to disciplinary action, up to and including termination of employment, to the fullest extent allowable under applicable law.

If you require a reasonable accommodation, you may email [email protected], as far in advance as possible.

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!

At Workday, we value our candidates’ privacy and data security.  Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. 

  

Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.

  

In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.