Samsung Wallet Product Manager

Position Summary

Why join our team?
To join the one of the largest CE businesses in the world and be at the very heart of the business Services. An incredibly exciting and sought after role in a pioneering part of the Samsung business in one of the most challenging markets in the world!
This is a great opportunity to work across all of Samsung’s UK business and through consumer orientated business development and partner management leadership shape the future of partnerships through Samsung in the UK market.
The Samsung Services UK team is working across the division delivering Samsung Services to the UK market. The team interacts closely with the European Services team (UK/Chertsey) and the Headquarters (Korea) team to ensure success.

Role and Responsibilities

Your key responsibilities

Strategy

• Establishing and implementing a transformation roadmap for Samsung Wallet UK

• Ongoing roadmap management and presentation to leadership team with regular reporting against strategic goals

• Product & Proposition development and GTM

• UK market validation, launch planning and execution of global HQ initiatives

• Creating and launching UK originated new product propositions associated to Samsung Pay & Wallet that contribute to the agreed Key Performance Indicators

• Influencing and gaining support from HQ and key partners for new propositions

• Maintaining and improving the app User Experience, working with UI/UX teams

Business Development

• Leading key strategic partner relationships encompassing Fintech's, participating traditional issuers to maintain and grow business

• Engaging non-participating issuers at a leadership level to influence participation

• Running and leading more complex deal negotiations from initial term sheet through to contract

Reporting, Management and Operations

• Influencing key partners ensuring optimal custom service delivery and operations for Samsung Pay and Samsung Wallet

• Proactive P&L management to optimise revenue and identify investment opportunities

• With the reporting team, track Key Performance Indicators targets, ensuring you are on track at all times, putting in place mitigations if forecast does not meet target.

• Putting in place detailed forecast for all key metrics including, MAU, Registered Users, revenue and churn.

What we need for this role

To be successful, you will possess the following skills and attributes:

• Experience in Banking, Schemes or Payments and enjoys developing and delivering long term vision and strategy, effectively contributing to the vision in an environment that is fast paced, fluid and evolving.

• Will be able to work closely with channels, customers, technical specialists, executive management and the industry to position Samsung’s Pay as market leading

• Excellent relationship management skills An ability to establish and maintain long term relationships with customers, internal partners, and industry influencers in both technical and commercial fields

• Detail orientated with a dynamic approach to workload and projects,

• Plans ahead thoroughly and lays out clear achievements

• Effectively prioritises across multiple organisations and projects

• Likes ambiguity and the challenge of simplifying problems to meet consumer needs

• Consultative, engaging, and good with people ability to work within a

• complicated matrix structure of inter related teams and lead to ensure that customer needs are met

• Future focused, always looking to identify and leverage consumer grounded opportunities for future profitable growth

What does success look like?

• Proven experience in global payments, banks or schemes focusing on business development, strategic partnerships, roadmap delivery and payment products.

• Knowledge of digital payments, e-commerce, mobile wallets, and Card products (Debit, Credit, and Co-brand) are crucial

• Knowledge of UK, European and international payment landscape and regulations

• Experience in P&L management

• Proven experience of successful business strategy development and execution

• Strong track record in identifying, negotiating, and launching strategic partnerships with multinationals companies and start-ups to improve revenue performance

• Strong communication skills with a high level of confidence, adept at cross functional influencing and external negotiations

• Ability to inspire and persuasively communicate ideas, overcome obstacles, lead people and compel partners

• Experience managing large complex projects

• Strong troubleshooting capabilities and intensely goal-oriented

• Detail oriented and flexibility to adapt to changing priorities or deliverables

• Market analytical abilities

• Leadership / interpersonal skills

• Creative problem solving skills

Skills and Qualifications

Benefits of working at Samsung include

Partner Colleague

• Hybrid working – 3 days in the office and 2 days at home per week

• Bonus scheme linked to individual, team and company performance

• Pension contribution

• Three volunteering days each year

• Holiday - 25 days plus bank holidays and an additional day off for your birthday

• Access to discounts on a wide range of Samsung products

• Access to a discount shopping portal

• Partner Colleagues are not eligible for certain types of statutory leave such as Samsung Family Leave or Sick Leave policies but may be eligible for statutory payments via their agency

A note on equal opportunities

We are an equal-opportunity employer and value diversity at our Company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

* Please visit Samsung membership to see Privacy Policy, which defaults according to your location, at: https://account.samsung.com/membership/policy/privacy. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here: https://europe-samsung.com/ghrp/PrivacyNoticeforEU.html