At Audi Owings Mills, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc.
Salary: $60,000 to $120,000 annually based on sales
Job Description· Respond to internet inquiries with courtesy, accuracy and professionalism
· Promptly and accurately enter all customer inquiry data into the CRM.
· Generate sales appointments
· Conduct phone surveys to assess customer preferences and quality of experience
· Effectively utilize lead management tools
· Compile all necessary reports, forms and other documentation on a timely basis
· Perform other job-related duties as assigned
· Exhibit ethical behavior, provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers
Qualifications· To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
· The requirements listed are representative of the knowledge, skill, and/or ability required.
· Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
· All applicants must be authorized to work in the USA
· All applicants must perform duties and responsibilities in a safe manner
· All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license
Additional InformationThe Salesperson is responsible for generating sales appointments with customers that contact the dealership via the internet to purchase new and/or pre-owned vehicles. The eSales Agent delivers a premium customer experience by responding to customer inquiries in a prompt, professional, accurate and courteous manner. This highly accountable position uses lead management tools, CRM software and the internet to manage inquiry flow, update customer files, and closely track customer interest. The eSales Agent will be trained to understand all products and services offered, will become knowledgeable of inventory as well as financing and incentive programs. We offer a huge ad budget, easy to use systems and a great work environment.
Skills Required
- Ability to perform all essential job duties satisfactorily
- Authorization to work in the United States
- Ability to perform duties and responsibilities safely
- Ability to pass pre-employment background checks
- Ability to pass an MVR check
- Ability to pass a drug test
- Ability to pass a credit report check
- Valid driver license
What We Do
Sonic Automotive, Inc., a Fortune 500 company based in Charlotte, North Carolina, is on a quest to become the most valuable diversified automotive retail and service brand in America. Our Company culture thrives on creating, innovating, and providing industry-leading guest experiences, driven by strategic investments in technology, teammates, and ideas that ultimately fulfill ownership dreams, enrich lives, and deliver happiness to our guests and teammates. As one of the largest automotive and powersports retailers in America, we are committed to delivering on this goal while pursuing expansive growth and taking progressive measures to be the leader in these categories. Our new platforms, programs, and people are set to drive the next generation of automotive and powersports guest experiences.
