Salesforce Technology Analyst, Practice

Information Security Responsibilities

• Promote and enforce awareness of key information security practices, including acceptable use of information assets, malware protection, and password security protocols
• Identify, assess, and report security risks, focusing on how these risks impact the confidentiality, integrity, and availability of information assets
• Understand and evaluate how data is stored, processed, or transmitted, ensuring compliance with data privacy and protection standards (GDPR, CCPA, etc.)
• Ensure data protection measures are integrated throughout the information lifecycle to safeguard sensitive information

Role and Responsibilities

• Design, develop, test, document, and deploy high quality business solutions on the force.com platform, leveraging design patterns (standards solution specific).
• Provide the design and estimation for the requirement with defined process and quality
• Build, mentor, train, lead teams
• Conform to software development lifecycle processes and force.com configuration best practices during implementation. Partner with functional teams through all phases, independent of the delivery methodology chosen
• Support business development and pre-sales during bids and pursuits; understand business requirements and issues; develop demos and winning solutions to help customers to meet their business objectives
• Proactively communicate with internal teams and clients regarding status, technical issues, and creative solutions
• Engage with clients and participate in process flow analysis and design
• Demonstrate good judgment and pragmatic approach to deliver solutions on the force.com platform in compliance with the best practices

Preferred Qualifications

• BE/B.Tech/MCA (Bachelor's Degree preferably in Computer Science)
• 6+ years of overall IT experience; 5+ years of hands-on experience developing and delivering solutions on the Salesforce force.com platform including apex, triggers, Batch Apex, Visualforce and Integration with external systems etc.
• Extensive knowledge and expertise within Salesforce and in the use of project management methodologies, tools, resource management practices, change management and project reporting
• Deep understanding of CRM practices
• Excellent communication (verbal and written); articulates clearly, concisely and with context at all times
• Ability to be proactive and work effectively with limited supervision
• High confidence and assertiveness; share concerns and feedback, even during challenging situations
• A collaborative, positive team member who builds good working relationship with team members; foster a cordial work relationship with peers and manager
• Experience with Agile development practices a plus

Information Security and Data Privacy

• Ensure any sensitive information of the project/organization stays protected as per the guidelines of General Data Protection Regulation (GDPR) and report any breach, vulnerability or threat to the respective Data Protection Officer (DPO) without delay
• Ensure all data of the customer/organization processed must be done on one of the following lawful bases: consent, contract, legal obligation, vital interests, public task or legitimate interests
• Adherence to GDPR and ISMS standards to value privacy at every level