Salesforce Technical Manager/Architect

Information Security Responsibilities

• Promote and enforce awareness of key information security practices, including acceptable use of information assets, malware protection, and password security protocols
• Identify, assess, and report security risks, focusing on how these risks impact the confidentiality, integrity, and availability of information assets
• Understand and evaluate how data is stored, processed, or transmitted, ensuring compliance with data privacy and protection standards (GDPR, CCPA, etc.)
• Ensure data protection measures are integrated throughout the information lifecycle to safeguard sensitive information

Role and Responsibilities

• Team Leadership: Lead and manage a team of Salesforce developers, administrators, and technical specialists.
• Technical Oversight: Provide technical guidance, support, and expertise in Salesforce platform architecture, design, and implementation.
• CPQ Implementation: Lead the design, implementation, and customization of CPQ solutions within the Salesforce platform.
• Project Management: Oversee the planning, execution, and delivery of Salesforce projects within established timelines and budgets.
• Customization & Development: Direct the customization, configuration, and development of Salesforce solutions based on business requirements.
• Integration: Collaborate with other departments to integrate Salesforce with other systems and applications.
• Quality Assurance: Ensure adherence to coding standards, best practices, and quality assurance processes in Salesforce development.
• Troubleshooting & Support: Provide technical support, troubleshooting, and issue resolution related to Salesforce applications.
• Stakeholder Communication: Effectively communicate technical solutions, project statuses, and strategies to stakeholders and senior management.

Preferred Qualifications

• Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.
• Extensive experience (typically 7+ yrs) working with Salesforce platform, including implementation, customization, and administration.
• Strong leadership skills and prior experience managing technical teams, specifically in CPQ projects.
• Proficiency in Salesforce technologies: Salesforce Lightning, Apex, Visualforce, Salesforce APIs, etc.
• Knowledge of integration methodologies and tools (e.g., REST, SOAP, Middleware).
• Understanding of Agile/Scrum methodologies for project management.
• Excellent communication and interpersonal skills to collaborate with cross-functional teams and stakeholders.

Information Security and Data Privacy

• Ensure any sensitive information of the project/organization stays protected as per the guidelines of General Data Protection Regulation (GDPR) and report any breach, vulnerability or threat to the respective Data Protection Officer (DPO) without delay
• Ensure all data of the customer/organization processed must be done on one of the following lawful bases: consent, contract, legal obligation, vital interests, public task or legitimate interests
• Adherence to GDPR and ISMS standards to value privacy at every level