Salesforce Technical Lead

Job Responsibilities:

• Provides vision and strategic oversight during product evaluation, solution prototyping, and proof of concept activities.
• Develops enterprise strategy for application design, approves SDLC processes, evaluates application quality and advises IT leadership on risk.
• Architect/design, implement and maintain scalable and performant solutions on the Salesforce platform including integration to other data sources, ensuring alignment with business requirements and Salesforce best practices.
• Align enterprise-wide architecture strategies and initiatives with Salesforce platform capabilities, acting as a bridge between business and technology stakeholders
• Establish and maintain architecture artifacts, technology roadmaps, solution blueprints, data models, best practices and integration patterns to support current and future business needs
• Provide technical leadership and guidance throughout the project lifecycle, including evaluating design options, assessing risks, and resolving architectural challenges
• Design and implement Salesforce DevOps processes, including CI/CD pipeline configuration and setup, utilizing tools such as Jenkins, Azure DevOps, Copado, and Bitbucket to enable efficient, automated deployments and release management

Minimum Qualifications:

• Must be an excellent written and verbal communicator with strong interpersonal and analytical skills
• Ability to work independently and as part of a team
• Advanced knowledge of information technology concepts, practices, and procedures, including software design patterns, application frameworks, data access architectures, application design, scripting and batch processing, and n-tier architecture
• Previous experience with large scale application systems
• Advanced knowledge of current and upcoming technologies
• Ability to solve complex technical problems using independent judgement.

Salesforce Qualifications:

• Proven experience in solution and technical design/implementation using Salesforce Health Cloud, Sales Cloud, and Service Cloud within the healthcare payer ecosystem
• Strong understanding of the Salesforce data model, security architecture, sharing & visibility, Apex programming, LWC/Aura and automation capabilities (e.g., Flows, Triggers, etc)
• In-depth knowledge of Salesforce best practices, support mechanisms, salesforce operational procedures, and platform limitations
• Hands-on experience with real-time and batch integration patterns, including tools such as Informatica PowerCenter, Informatica Intelligent Cloud Services (IICS), and Snowflake.
• Salesforce certifications, such as Application Architect, System Architect, and/or Platform Developer II
• Familiarity with HIPAA/Salesforce Shield, FedRAMP/Salesforce Government Cloud, BPO (Business Processing Outsourcing) services/OSP Model licensing is a plus.