• 4 to 6 years’ technical experience in Salesforce & Custom / Scoped application development, including development of Apex (classes and triggers), Lightning Components, Visualforce and Flows to extend Salesforce platform to support business requirements.
• Solid understanding of Salesforce Architecture & Modules (Sales Cloud, Revenue Cloud), databases, Incident management lifecycle and web technologies (JavaScript, HTML, CSS).
• Assist with each release cycle to implement and deploy new/updates to existing applications and code
• Create technical documentation for the company, like user guides, release notes and design documents.
• Working with integrated applications such as Orace ERP / Fusion, Power BI, HubSpot etc.
• Supporting the Salesforce Administrator on occasion
• Understanding of Salesforce administration, including Salesforce lightning framework, Salesforce Sales Cloud, Service cloud, Marketing Cloud and Revenue cloud.
• Proficiency in o Knowledge of Apex, Visualforce and other Salesforce development technologies. -
o Understanding of Salesforce data model, including standard and custom objects, relationships and fields.
o Analysis, design, development, testing, implementation, and maintenance of UI/UX in Salesforce. Expertise in building Lightening pages, flows, triggers, validations as per EXL functions requirement.
o Configuration/Customization of the Salesforce platform, including creating new workflows/ Alerts Setups/ Role Assignments and configuration. Should be able to Develop integrations with external systems using APIs, REST, SOAP, and other integration methods.
• Proficient with Microsoft Visual Studio, Salesforce Lightning Design System and the Salesforce development lifecycle.
• Load, manipulation and maintain integration data flow between Salesforce and other third-party systems.
• Salesforce certifications o Certified Salesforce Platform Developer I
o Additional Salesforce certifications e.g. Salesforce Platform Developer II, App Builder, Certified Salesforce Administrator, Certified Javascript Developer are plus advantage
Qualifications
• Bachelor’s/Postgraduate degree, a professional qualification, or equivalent experience*
• Excellent communication skills and should be able to discuss technical & functional issues/solutions, in highly escalated situations, with executives, support & customer personnel. Should have ability to work collaboratively in a team environment. • Should be a good team player worked on multiple assignments / threads simultaneously
• Must have minimum 4 to 6 years of experience in Salesforce & Custom /Scoped application development. • Must have good understanding of Salesforce Architecture & Modules (Sales Cloud).
• Should have technical experience in Apex (classes and triggers), Visualforce pages / Lightening Pages, Lightning Web Components, Flows/ Alerts Setups/ Role Assignments and configurations.
• Integrations: Should be able to Develop integrations with external systems using Salesforce APIs, REST, SOAP, and other integration methods.
• Proficiency in analysis, design, development, testing, implementation, and maintenance of UI/UX in Salesforce.
About UsSkills Required
- 4 to 6 years of hands-on Salesforce development, customization, integration, and custom or scoped application development experience
- Bachelor's or postgraduate degree, professional qualification, or equivalent experience
- Experience developing Apex classes and triggers
- Experience with Visualforce pages, Lightning pages or components, Lightning Web Components, Salesforce Flows, alerts, role assignments, and configuration
- Understanding of Salesforce architecture and modules, including Sales Cloud
- Experience developing integrations with external systems using Salesforce APIs, REST, SOAP, and other integration methods
- Experience with Salesforce data models, standard and custom objects, relationships, and fields
- Experience with analysis, design, development, testing, implementation, and maintenance of Salesforce UI/UX
- Understanding of Salesforce administration and the Salesforce development lifecycle
- Excellent communication skills and ability to discuss technical and functional solutions with executives, support teams, and customers
- Ability to collaborate effectively and manage multiple assignments or workstreams simultaneously
- Salesforce Platform Developer I certification
- Salesforce Platform Developer II, App Builder, Salesforce Administrator, or Certified JavaScript Developer certification
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What We Do
Choosing a digital partner is about more than capabilities — it’s about collaboration and character. Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments. At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations. Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale. Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact. We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition. At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward. For more information, visit www.exlservice.com.
