Solenis is a leading global provider of water and hygiene solutions. The company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, cleaners, disinfectants, and state-of-the-art monitoring, control and delivery systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 78 manufacturing facilities strategically located around the globe and employs a team of over ~23000 professionals in >160 countries across six continents. Solenis is a 2025 Best Managed Company Gold Standard honoree.
At our Global Excellence Centre (GEC) in Hyderabad, we support Solenis’ global operations by driving excellence in IT, analytics, finance, and other critical business functions. Located in the heart of the IT hub, the GEC offers a dynamic work environment with strong career development opportunities in a rapidly growing yet stable organization. Employees benefit from world-class infrastructure, including an on-campus gym, recreation facilities, creche services, and convenient access to public transport.
For more information about Solenis, please visit www.solenis.com.
We're Hiring: Salesforce Systems Specialist
Location: Hyderabad India – Hybrid
Full-Time | Permanent Position
Job Description
We are seeking a skilled Salesforce Service Cloud Developer to, develop, and enhance customer service solutions on the Salesforce platform. The ideal candidate will have strong hands-on experience with Service Cloud and working knowledge of Field Service Lightning (FSL) to support end-to-end service operations.
Key Responsibilities
- Design, develop, and customize Salesforce Service Cloud solutions
- Configure and manage Cases, Queues, Escalation Rules, Entitlements, and Milestones
- Implement and customize Omni-Channel for intelligent case routing
- Develop Apex classes, triggers, Lightning Web Components (LWC), and Visualforce pages
- Build automation using Flows, Validation Rules, Approval Processes, and Email Alerts
- Implement Email-to-Case, Web-to-Case, Chat, Messaging, and CTI integrations
- Support integration between Service Cloud and Field Service Lightning (FSL) objects (Cases ↔ Work Orders)
- Perform testing, deployment, and production support
- Ensure Salesforce best practices for security, performance, and scalability.
Required Skills & Qualifications
- 4 to 6 years of Salesforce development experience.
- Strong hands-on experience with Salesforce Service Cloud
- Working knowledge of Salesforce Field Service Lightning (FSL) including Work Orders and Service Appointments
- Proficiency in Apex, SOQL, SOSL, LWC, and Salesforce Flows
- Experience with Omni-Channel, Entitlements, Milestones, and Knowledge
- Familiarity with CTI and multi-channel support
- Experience with deployment tools (Change Sets, Git,Flosum)
Education
- Bachelor’s degree in computer science, Information Technology, or equivalent experience
Some benefits of working with us
- Access to a huge array of internal and external training courses on our learning system (free)
- Access to self-paced language training (free)
- Birthday or wedding anniversary gift of INR 1500
- Charity work once a year, to give back to the community
- Company car, phone if required for role
- Competitive health and wellness benefit plan
- Continuous professional development with numerous opportunities for growth
- Creche facility
- Employee Business Resource Groups (EBRGs)
- Electric car charging stations
- Hybrid work arrangement eg. 3 days in office
- Internet allowance
- No-meeting Fridays
- Parking on site (free)
- Relocation assistance available
- Staff hangout spaces, enjoy games like carrom, chess
- Transport by cab if working the midnight – 7am shift
- Well connected to public transport, only a 10 min walk to office
We understand that candidates will not meet every single desired job requirement. If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you.
Solenis is constantly growing. Come and grow your career with us.
At Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, consider joining our team.
Skills Required
- 4 to 6 years of Salesforce development experience
- Strong hands-on experience with Salesforce Service Cloud
- Working knowledge of Salesforce Field Service Lightning
- Proficiency in Apex, SOQL, SOSL, LWC, and Salesforce Flows
- Experience with Omni-Channel, Entitlements, Milestones, and Knowledge
- Familiarity with CTI and multi-channel support
- Experience with deployment tools Change Sets, Git, and Flosum
Solenis Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Solenis and has not been reviewed or approved by Solenis.
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Healthcare Strength — Healthcare coverage includes medical, dental and vision options, and a 90/10 plan is available in at least one location. Wellness tools and plan variety indicate competitive medical support.
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Retirement Support — Retirement programs include a 401(k) with employer match and tenure-linked contributions, alongside company-funded pension elements in some regions. These components suggest meaningful long-term savings support.
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Wellbeing & Lifestyle Benefits — Wellbeing initiatives span physical, emotional, social and financial health via a global EAP and a wellness platform with activity-based rewards. Site-specific amenities such as gyms, recreation and creche services further reinforce lifestyle support.
Solenis Insights
What We Do
Solenis is a leading global producer of specialty chemicals focused on delivering sustainable solutions for water-intensive industries, including consumer, industrial, institutional, food and beverage, and pool and spa water markets. Owned by Platinum Equity, the company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, and cleaners and disinfectants, as well as state-of-the-art monitoring and control systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 69 manufacturing facilities strategically located around the globe and employs a team of over 16,100 professionals in 130 countries across six continents. Solenis is a 2024 Best Managed Company Gold Standard honoree, recognized four years in a row. For additional information about Solenis, please visit www.solenis.com or follow us on social media
