Salesforce Strategist

Salesforce Strategist

At Horizontal Digital, we hold ourselves to one key belief: You’re only as good as your worst customer experience. This mantra is what drives our digital consultancy to think beyond the easy answers and instead create websites, apps, portals and other experiences that solve customer needs for Fortune 500 companies in intuitive and empathetic ways. And we make this lofty standard a reality by fusing strategy, data, design and technology together to arrive at solutions that set the bar higher for everyone. 

We use these values to fuel superior results: 
 

Lock arms 
We forge relationships that make our impact 1,000x stronger. This means working across departments and engaging both our clients and our communities to deliver the greatest good. 

Show hustle 
We’re not ones to sit on our hands and wait. Instead, we anticipate opportunities, collectively roll up our sleeves and find ways to execute the exceptional. 

Embrace change 
From new technologies to workplace philosophies, we welcome the unexpected and constantly anticipate what’s next. 

Elevate empathy 
We listen before we take action. This means understanding a variety of perspectives and holding ourselves to a higher standard of accountability. 

Never settle 
We motivate each other to push past the easy answers and collectively arrive at bigger, more inspiring ideas. 

  
But enough about us. Let’s talk about you.  

As a Salesforce Strategist, you’ll be at the intersection of consulting strategy, client growth, and Salesforce solutioning. You’ll lead enterprise engagements across multiple Salesforce clouds, focusing on helping clients move from projects to long-term programs.

You’ll define transformation roadmaps, advise senior stakeholders, and identify opportunities to expand Horizontal’s footprint through strategic value realization.

This role is ideal for someone who thrives on solving complex business problems, building trusted relationships, and translating strategy into scalable Salesforce solutions that drive measurable outcomes.

What You’ll Do

1. Strategic Consulting & Roadmap Delivery

• Lead discovery and visioning workshops to assess current-state processes, pain points, and desired future-state experiences.
• Develop actionable Salesforce roadmaps and capability models aligned to the client’s business strategy.
• Create business cases, process blueprints, and prioritization frameworks that connect transformation goals with measurable outcomes.
• Partner with Horizontal’s architects and data specialists to define the technical enablers of strategic recommendations.
• Guide clients through best practices in CRM maturity, customer data strategy, and multi-cloud enablement.

2. Account Growth & Program Expansion

• Serve as the strategic advisor and relationship owner for key enterprise accounts — driving value realization and identifying expansion opportunities.
• Shape and grow existing projects into multi-phase, cross-cloud programs of work through continuous consulting and results-based storytelling.
• Partner with Sales Directors to craft and position solution proposals, statements of work, and renewal strategies.
• Participate in pre-sales pursuits, demonstrating Horizontal’s thought leadership and delivery excellence across Salesforce.
• Proactively identify unmet needs, emerging use cases, and opportunities for new initiatives or platform adoption.

3. Team & Practice Enablement

• Mentor consultants and functional leads in discovery, stakeholder engagement, and solution definition.
• Contribute to practice development by refining frameworks, reusable assets, and delivery methodologies.
• Support internal enablement on Salesforce innovations, industry trends, and cross-cloud use cases.

Who You Are

• A strategic thinker and relationship builder with deep understanding of CRM-enabled business transformation.
• Confident working with C-level executives, able to bridge business vision and technology capabilities.
• Comfortable operating across strategy, solutioning, and delivery oversight.
• Proactive, entrepreneurial, and energized by building lasting client partnerships.
• Skilled at simplifying complexity — distilling insights into clear, actionable recommendations.

What You Bring

• 8+ years in Salesforce or digital consulting, with a blend of functional and strategic experience across Sales, Service, Experience, and Data Cloud.
• Proven success in growing accounts and developing long-term, multi-cloud Salesforce programs.
• Strong track record in delivering strategic consulting artifacts such as roadmaps, capability assessments, and transformation blueprints.
• Salesforce certifications across core clouds (Consultant or Architect level preferred).
• Experience engaging senior stakeholders and leading large cross-functional teams.
• Bachelor’s degree preferred.

What Success Looks Like

• You transform initial Salesforce implementations into multi-year digital transformation partnerships.
• Clients view you as a trusted advisor who blends business acumen with Salesforce know-how.
• You elevate Horizontal’s market position through program growth, measurable client outcomes, and thought leadership.
• You mentor others, contributing to the continued maturity of the Salesforce practice.

Our UAE Benefits include: 

• 22 working days holiday 

• Comprehensive medical insurance plan for employee and spouse and children 

• Visa for employee and spouse and children  

• Flexible office times and working from home twice per week 

• Remote working from a place of your choice for 2 weeks a year 

• Free snacks and drinks in the office 

 Application Tips  

To help us review your application as smoothly as possible, we recommend submitting a clear, ATS-friendly CV using a simple format and standard headings such as Experience, Skills, and Education. Avoid complex layouts or graphics so your experience is captured accurately. 

If you're unsure how to make your CV ATS-friendly, this guide provides helpful practical tips: 
https://www.myperfectresume.com/career-center/resumes/how-to/ats-friendly