At NeuraFlash, Part of Accenture, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, AWS, and Salesforce innovation, we craft intelligent solutions—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies.
We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash, Part of Accenture, was selected as the only partner for the private beta prior to launch. Post-launch, we’ve earned the distinction of being Salesforce’s #1 partner for Agentforce, reinforcing our role as pioneers in this transformative space.
Be part of the NeuraFlash, Part of Accenture journey and help shape the next wave of AI-powered transformation. Here, you’ll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you're developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you’re ready to make your mark in the AI space, NeuraFlash, Part of Accenture is the place for you.
As a Sr. Developer, AI & Agentforce, you will be responsible for delivering high quality, scalable, AI-powered solutions leveraging Salesforce Agentforce and Data 360. You'll build Agentforce agents and automations, architect the underlying data foundations, and craft the Apex and LWCs that help bring these solutions to life. As part of the broadening agentic landscape you may have the opportunity to work on other platforms, such as AWS and GCP (Google). You will work together with project teams and engage directly with customers to shape the right solution.
You will have the opportunity to:
- Build, test, and enhance Agentforce Agents, workflows, and automations, supporting intelligent customer-facing and internal experiences
- Design and build scalable and secure data architectures on Salesforce Data D360, defining DLOs, DMOs, identity resolution strategies, and real-time data activation patterns
- Leverage unstructured DMOs, retrievers, and search indexes
- Engage with customers to define requirements, and propose and deliver complex Salesforce solutions
- Develop using the Lightning Framework (LWCs), Apex, and JavaScript
- Collaborate with project teams to translate requirements into effective technical solutions
- Stay current with Salesforce releases, Agentforce enhancements, and platform best practices
- Acquire and maintain relevant Salesforce certifications aligned with your career development goals
- Travel up to 25% for customer projects and company events
- Be a NeuraFlash and Accenture evangelist in the Salesforce community, and help cultivate a company culture of success, both company and personal, and fun
- Leverage the latest AI tools and development assistants to maximize the efficiency and speed of builds
- 3+ years of hands-on Salesforce development experience, including Apex, Lightning Web Components (LWCs), and JavaScript
- Strong understanding of Salesforce's Apex language and coding patterns/best practices
- Strong foundation in overall software development principles, including programming fundamentals and object-oriented programming (OOP)
- Strong understanding of CI/CD processes and source tracking with Git
- Experience integrating Salesforce with third-party systems via REST APIs
- Experience building solutions on Salesforce Data 360
- Experience building Agentforce agents, workflows, and automations
- Strong ability to learn and acquire new technical skills quickly to solve business problems
- Strong written and verbal communication skills, including the ability to explain technical concepts to non-technical stakeholders
- Experience with Data 360 capabilities, including unstructured DMOs, retrievers, search indexes, RAG, and identity resolution
- Experience with Agentforce Agent Script (next gen authoring)
- Relevant certifications such as Salesforce Platform Developer I/II, Salesforce Data Cloud Consultant, Salesforce Agentforce Specialist, or Claude Certified Architect
- Prior consulting or professional services delivery experience
- Experience across additional Salesforce Clouds (Service Cloud, Sales Cloud, Experience Cloud, etc.)
- Understanding of Salesforce’s Enhanced Chat and Omni-channel
- Experience with Amazon Connect or other telephony platforms
- Experience writing, testing, and deploying AWS Lambda functions
- Proficiency in using Claude Code or similar AI coding Agents
- Recruiter screen (phone) — 30 minutes
- Peer interview (Video) — 45 minutes
- Panel interview with real-time coding exercise (Video) — 60 minutes
- Leadership interview (Video) — 45 minutes
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
- Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you're one of over half of our NeuraFlash, Part of Accenture Family who work remotely, we’re focused on keeping everyone connected and unified as one team.
- Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. So, if you have a passion for adventure and don't mind a little jet-setting, this opportunity could be your ticket to exploring new places while making a positive impact on clients.
- Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn’t possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it done
- Collaboration: You have a voice here! If you work with a team of smart people like we do, it’s a no-brainer to take suggestions and feedback on how to keep NeuraFlash, Part of Accenture thriving. Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small.
- Celebrate Often: We take our work seriously, but we don’t take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don’t forget to slow down and celebrate the big things and the small things together.
Skills Required
- 3+ years of hands-on Salesforce development experience
- Experience with Apex, Lightning Web Components, and JavaScript
- Strong understanding of Apex coding patterns and best practices
- Strong software development fundamentals and object-oriented programming
- Understanding of CI/CD processes and Git source tracking
- Experience integrating Salesforce with third-party systems using REST APIs
- Experience building solutions on Salesforce Data 360
- Experience building Agentforce agents, workflows, and automations
- Ability to learn new technical skills quickly
- Strong written and verbal communication skills
- Experience with Data 360 unstructured DMOs, retrievers, search indexes, RAG, and identity resolution
- Experience with Agentforce Agent Script
- Salesforce Platform Developer I or II, Salesforce Data Cloud Consultant, Salesforce Agentforce Specialist, or Claude Certified Architect certification
- Prior consulting or professional services delivery experience
- Experience with Salesforce Service Cloud, Sales Cloud, or Experience Cloud
- Understanding of Salesforce Enhanced Chat and Omni-Channel
- Experience with Amazon Connect or other telephony platforms
- Experience writing, testing, and deploying AWS Lambda functions
- Proficiency with Claude Code or similar AI coding agents
What We Do
We are NeuraFlash, your Service Cloud and AI experts. As a leading AI and Platinum Consulting / ISV Partner of Salesforce, we are obsessed with helping our customers transform their businesses with Bots, Digital Channels, Service Cloud, Field Service Lightning, and Einstein Analytics. We are a dynamic and fast-growing team of go-getters who are driven and passionate about customer success. Our team consists of not only certified Salesforce consultants but also AI experts. Whether it’s taking your initial first steps, enhancing existing solutions, or ongoing optimization, we help customers leverage the power of Salesforce Einstein and AI to improve their businesses and get the most out of their Salesforce.com investment. Our Mission: Here at NeuraFlash we are obsessed with customer success and have a mission of helping our customers build their Salesforce story leveraging the power of AI. We specialize in building solutions that transform and optimize experiences: employee and customer. We believe that every customer and solution is unique and therefore have IP, tools and best practices to help any business achieve its Salesforce goals. We’re the “Service Cloud Guys” - it’s what we do!
