Job Summary
IFF is a global leader in flavors, fragrances, food ingredients and health & biosciences, we deliver sustainable innovations that elevate everyday products.
Digital Technology Solutions: Accelerating innovation through data, technology and digital transformation, building intelligent solutions that enhance experiences and power smarter decisions.
The role is based in Chennai, India (Hybrid role). Be part of a motivated, passionate, and open-minded team where together we can achieve greatness and make a real impact. Your potential is our inspiration.
Where You’ll Make a Difference
- Build trusted relationships with business stakeholders across functions and regions.
- Facilitate discovery sessions, workshops, and requirements gathering activities.
- Understand business objectives, pain points, and opportunities for improvement.
- Drive alignment across stakeholders and help resolve competing priorities.
- Manage Salesforce projects and coordinate activities across business, technical teams and vendors.
- Drive backlog refinement, prioritization, and release planning activities.
- Maintain a strong understanding of Salesforce platform capabilities.
- Recommend standard Salesforce solutions and best practices whenever possible.
- Perform light-to-moderate Salesforce administration and configuration activities as needed.
What Makes You the Right Fit
- Bachelor's degree in Computer Science, Information Technology, Engineering or any other relevant discipline.
- Minimum 10-12 years of experience in Salesforce Solutions/Project Management and Business Analysis, preferably within a global organization.
- 3 years of hands-on Salesforce experience.
- Demonstrated ability to manage and influence business stakeholders.
- Proven experience collaborating with cross-functional business and technical teams.
- Strong understanding of Agile delivery methodologies.
- Solid expertise across Salesforce platforms and capabilities, including: Sales Cloud, Service Cloud, CPQ, Experience Cloud, Account Engagement, Reports & Dashboards, Security & Sharing Concepts, Integration.
- Excellent written and verbal communication skills.
How would you stand out?
- Experience working in Agent force, Einstein AI and CRM Analytics is preferred.
Why Choose Us
- Multinational and supporting environment
- Health insurance
- Training opportunities
- Learning and development programs
We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.
Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more
Skills Required
- Bachelor's degree in Computer Science, Information Technology, Engineering, or another relevant discipline
- 10-12 years of experience in Salesforce solutions, project management, and business analysis
- 3 years of hands-on Salesforce experience
- Experience managing and influencing business stakeholders
- Experience collaborating with cross-functional business and technical teams
- Strong understanding of Agile delivery methodologies
- Expertise with Salesforce platforms and capabilities, including Sales Cloud, Service Cloud, CPQ, Experience Cloud, Account Engagement, reports and dashboards, security and sharing concepts, and integrations
- Excellent written and verbal communication skills
- Experience with Agentforce, Einstein AI, and CRM Analytics
IFF Family of Companies Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about IFF Family of Companies and has not been reviewed or approved by IFF Family of Companies.
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Fair & Transparent Compensation — Pay is considered competitive in many roles and locations, and compensation is often described as good.
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Parental & Family Support — A global minimum of 16 weeks of fully paid parental leave for all new parents is in place. This policy is positioned as a notable component of the overall package.
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Leave & Time Off Breadth — Core offerings include paid time off, sick days, holidays, and sabbatical leave. Flexible scheduling options such as compressed workweeks and hybrid/remote arrangements are available where feasible.
IFF Family of Companies Insights
What We Do
Meet IFF: We boldly bring together science and creativity to create what the world needs. An industry leader in food, beverage, health and biosciences, we create essential solutions – from global icons to unexpected innovations and experiences. Equal parts outspoken and analytical, our international collective of thinkers working with customers to bring scents, tastes, experiences, ingredients and solutions for products people crave. With 24,000 employees across 65 countries, more than 110 manufacturing facilities, 100 R&D centers, and 33,000 customers across the world, we’re poised to make a difference on an unprecedented scale. Without our boundary-pushing passion and end-to-end expertise, the future wouldn’t be the same. Visit us at www.iff.com to learn more about how our talented people and new technology are challenging the expected, championing creators and doing more good for people and planet. Explore what sets us apart.
