At Orion Global Solutions, we’re not your typical tech consultancy. As a Salesforce Summit Partner (the highest tier!) and one of the fastest-growing Salesforce partners in the New York Metro area, we bring innovation, speed, and genuine collaboration to every client interaction. But what truly sets us apart?
We’re a fast-growing, people-first U.S. company that believes in building thoughtful, user-friendly systems to support our employees and customers. As we expand, we’re looking for talented Salesforce Admins in Costa Rica who bring both technical know-how and strong collaboration skills.
We deeply value the expertise in Costa Rica and are committed to a remote-first culture that enables you to thrive in your role—no need to relocate.
The Role
The Solution Architect will be responsible for designing and implementing scalable, high-performance Salesforce solutions that align with our client's business objectives. As a Salesforce Solution Architect, you will collaborate with cross-functional teams, understand business requirements, and translate them into effective and efficient Salesforce solutions.
What You’ll Be Doing
- Lead requirements gathering sessions, proactively drawing out requirements from stakeholders.
- Define the system landscape, identify gaps between current and desired end-states, and deliver a Salesforce solution.
- Create requirements definition documentation, including use cases, and functional specifications to capture business needs and for validation with the customer and share with project stakeholders.
- Create workflow diagrams to document current and future business environments.
- Develop wireframes, to ensure visualization of the UI is crisply understood by the client.
- Respond and communicate efficiently between the business, technology, and QA team on projects and facilitate resolution of user issues as and when necessary.
- Lead functional team to determine the best solution to implement (decisions around declarative vs programmatic vs AppExchange, etc.)
- Lead hands-on solution deployments across sandboxes and production orgs.
- Stay current on Salesforce releases, new features, product roadmaps, and applications available from 3rd parties on the Salesforce AppExchange.
- 5+ years as a Salesforce Solution Architect with experience in end-to-end implementations including from scratch.
- Salesforce integration experience, including between different business systems and working with integration tools.
- Exceeds at advanced Salesforce configuration, process automation and implementation activities following Salesforce best practices.
- Exceptional client handling skills – able to work with all levels within the client portfolio.
- Proven experience in overseeing the direction, development, and implementation of Salesforce solutions.
- Excellent understanding of the capabilities and limitations of declarative configuration and when Apex and Visualforce should be used.
- Salesforce Certifications required and should be open to getting certified.
- Good written and spoken English (B2 level or higher)
- Must have previous experience working with US based companies
- Located in Costa Rica and legally authorized to work (citizen, resident, or valid work visa)
- Comfortable working from home with a reliable internet connection
Why You’ll Love Working Here
We take care of our people. Our benefits are designed to help you live well—inside and outside of work:
- Work from anywhere in Costa Rica – your home, your space, your schedule
- Grow with us – continuous learning, mentorship, and challenging projects
- Global collaboration – be part of a diverse team that values your perspective
- Connected culture – Slack, virtual events, and real relationships (not just tasks)
- Flexible hours that respect work-life balance and your time zone
If you're passionate about delivering exceptional client experiences, leading dynamic teams, and being part of a company that values innovation and heart—you’ll feel right at home at Orion.
Ready to grow with us? Apply now. Let’s build something great together.
Top Skills
What We Do
Ranked on 2023 Inc. 5000 List of America's Fastest Growing Private Companies
Ranked on 2021-2023 Financial Times Americas' Fastest Growing Companies
Orion Global Solutions is a Cloud Advisory firm that drives customer success and growth through leadership and the effective deployment of AI and cloud technology. Our team knows how challenging selecting and implementing technology can be for an organization and we're here to guide you through the process.
Choosing the right cloud platform for your business is mission-critical. Our Cloud Advisory practice guides you through the process of choosing the right platform. The Orion team applies comprehensive technical knowledge and best practices to help customers ensure a greater return on investment.
With a laser focus on the Salesforce platform, including AI and Einstein, as a Summit level partner, Orion Global Solutions implements and supports customized, cloud-based CRM solutions for businesses in the High-Tech, Financial Services/Private Equity, Manufacturing, Health and Life Sciences, and CPG Industries, connecting their customers in new and exciting ways. Orion Global Solutions is an official Certified Salesforce Partner and provides assessment, implementation, change management, support, and education that ensure customer success.
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