Salesforce Solution Architect

About The Role
Cloudflare is seeking an experienced Salesforce Solutions Architect to support the Channel & Alliances organization. This is a high impact role for an experienced IT professional who is looking for an opportunity to directly impact Channel strategy and operational execution. In this role you will work closely with Cloudflare's Partnerships and Alliances organization, Partner Operations, Sales, and Marketing to develop and build out the System solutions to support Partner Sales at Global scale. You will own dedicated workstreams from the technical delivery standpoint to ensure channel sales process development and optimization providing valuable pipeline reporting and an outstanding experience for Cloudflare's Partners.
The ideal candidate will have high proficiency in analyzing business requirements and work with technical resources on prioritizing and delivering of system solutions, with a view of making strategic recommendations to support the growth of Cloudflare's channel ecosystem. You will have an opportunity to help with the transformation and growth of our channel by implementing new routes to market and build the partner systems for our partner business for scale.
This role is a great fit for you if you are a self-starter, able to thrive in an environment that requires operating with a high degree of autonomy, and are driven by the opportunity to make a significant impact in a high growth, fast paced environment.
Job Summary:
We are seeking an experienced Salesforce Architect specializing in Partner/Channel and Alliances Sales. The ideal candidate will have deep expertise in designing, implementing, and optimizing Salesforce processes that support partner ecosystems, including partner sales, deal registration, quoting, and order management. You will also focus on building a Partner 360 view to give insights into partner influence on deals and provide solutions for business planning and compliance management within the partner portal. You will be instrumental in revamping opportunity paths and integrating upstream and downstream processes to create a seamless experience from deal registration to order fulfillment, including syncing with external Financial systems like NetSuite,Rev Pro,Stripe and Entitlement Systems.
Key Responsibilities:

• Lead the architecture, design, and implementation of Salesforce solutions tailored to partner and channel sales models.
• Revamp and optimize Opportunity Path stages specific to partner deals, aligning processes with business needs.
• Oversee the setup and integration of Partner Portals, ensuring seamless deal registration, Partner 360 views, and partner management.
• Design and implement end-to-end processes for partner quoting and order management, including syncing orders to NetSuite.

• Develop and integrate modules like business planning and compliance management into the partner experience within Salesforce.
• Collaborate with cross-functional teams including IT, SalesOps, and Finance to streamline upstream and downstream processes.
• Ensure the Salesforce platform scales with business growth and adapts to new partner/channel sales strategies.
• Provide technical leadership and mentorship to Salesforce developers and administrators on best practices related to partner sales architecture.
• Design solutions for data integration, migration, and synchronization between Salesforce and third-party systems like NetSuite.

Required Qualifications:

• Proven experience as a Salesforce Architect, with specialization in Partner/Channel and Alliances Sales processes.
• Deep understanding of Salesforce CRM architecture, including Opportunity Paths, Deal Registration, Partner Portals, Partner 360 views, and Salesforce PRM.
• Strong expertise in upstream and downstream Salesforce processes including quoting, order management, and integration with ERP systems like NetSuite,Stripe,Rev Pro etc.
• Experience in designing partner-specific solutions, including business planning, compliance management, and channel sales automation.
• Proficiency in integrating Salesforce with external systems through APIs, middleware, and data sync tools.
• Deep understanding of how Channel Quoting,Pricing,Configurations,Price Lists and Order management including contracting process works within the Salesforce /CRM Platform
• Excellent problem-solving skills, with the ability to design scalable, high-performance solutions.
• Strong communication skills and the ability to work with both technical and non-technical stakeholders.

Preferred Qualifications:

• Salesforce Architect certifications such as Application Architect or System Architect.
• Experience with Salesforce CPQ, Community Cloud, compliance management, and NetSuite integration.
• Familiarity with consumption-based pricing models and channel sales incentive programs.

Compensation
Compensation may be adjusted depending on work location.

• For Colorado, Illinois, Maryland and Minnesota based hires: Estimated annual salary of $176,000 - $215,000.
• For New York City, Washington, Washington D.C. and California (excluding Bay Area) based hires: Estimated annual salary of $194,000 - $237,000.
• For Bay Area based hires: Estimated annual salary of $202,000 - $246,000.

Equity
This role is eligible to participate in Cloudflare's equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits

• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On-demand mental health support and Employee Assistance Program
• Global Travel Medical Insurance

Financial Benefits

• Short and Long Term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan

Time Off

• Flexible paid time off covering vacation and sick leave
• Leave programs, including parental, pregnancy health, medical, and bereavement leave