Salesforce Solution Architect -- FLEX

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

Description:

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Marken, UPS Healthcare Precision Logistics (formerly Marken, MNX & Polar Speed), the clinical and advanced therapy subsidiary of UPS Healthcare, unites expertise across healthcare and complex secure logistics to drive the success of our clients through innovation.

Summary:

We are seeking an experienced Salesforce Solution Architect to lead the design, implementation, and evolution of enterprise Salesforce solutions. The ideal candidate will have a strong foundation in Salesforce architecture, application integration, and digital customer experience platforms. This individual will partner with business and technology stakeholders to create scalable, secure, and high-performing solutions that support strategic business objectives.

Essential Duties and Responsibilities:

• Define scalable architecture patterns, integration strategies, and governance standards. 
• Lead solution design workshops with business and technical stakeholders. 
• Provide technical leadership for Salesforce development, configuration, and deployment activities. 
• Evaluate business requirements and recommend optimal platform capabilities and architecture approaches. 
• Collaborate with enterprise architects, product managers, developers, and integration teams. 
• Ensure solutions meet security, compliance, performance, and scalability requirements. 
• Support data migration, master data management, and API integration initiatives. 
• Establish framework standards, design documentation, and implementation roadmaps. 
• Mentor developers and administrators on Salesforce best practices and emerging platform capabilities. 

Key Skills / Abilities:

• Strong proficiency in solution architecture and system integration methodologies.
• Deep understanding of software development lifecycle (SDLC) and agile methodologies.
• Excellent oral and written communication skills with a keen sense of customer service
• Excellent problem-solving and troubleshooting skills
• Process-oriented with great documentation skills
• Experience with or knowledge of Agile Software Development methodologies
• Desire to learn new skills and technology
• Technical efficiencies in products such as Excel, Smartsheet, Power BI, Word, PowerPoint

Education / Experience:

• Bachelor’s degree in computer science, Information Systems, Engineering, or a related field. 
• 5+ years of experience designing and implementing Salesforce solutions. 
• Strong knowledge of Salesforce Sales Cloud, Service Cloud, Salesforce Platform, Apex, Lightning Web Components (LWC), Flow Automation, Salesforce Security Model, and Data Modeling and Governance. 
• Experience designing integrations using REST, SOAP, APIs, middleware, and event-driven architectures. 
• Experience with Agile software delivery methodologies. 
• Excellent communication and stakeholder management skills. 

Other Criteria:

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity, or any other characteristic protected by law.

Basic Qualifications:

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

FOR INTERNALS

Pay Grade: 20I

Employee Type:

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria:

Employer will sponsor visas for specific positions. UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.