At NeuraFlash, Part of Accenture, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, Amazon, and Salesforce innovation, we craft intelligent solutions—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies.
We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash, Part of Accenture, was selected as the only partner for the private beta prior to launch. Post-launch, we’ve earned the distinction of being Salesforce’s #1 partner for Agentforce, reinforcing our role as pioneers in this transformative space.
Be part of the NeuraFlash, Part of Accenture journey and help shape the next wave of AI-powered transformation. Here, you’ll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you're developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you’re ready to make your mark in the AI space, NeuraFlash, Part of Accenture is the place for you.
We are excited to welcome a talented B2B Commerce Solution Architect to our Revenue Solutions team. This role is pivotal in the successful end to end implementation of Salesforce Revenue Management projects at Neuraflash. You will combine your technical expertise with solution design skills to create scalable, efficient, and secure Salesforce solutions that align with the business requirements of our clients, as well as create reusable assets to be deployed to multiple clients. This may involve owning portions of the design, or supporting the Solution Architect. By leveraging B2B Commerce technologies within Salesforce, streamline operational processes, and deliver scalable, impactful solutions.
Our team is committed to building a best-in-class organization. In this role, you will have the opportunity to contribute meaningfully while collaborating with a dynamic group of colleagues, innovative clients, and trusted partners, including Salesforce and AI teams.
RESPONSIBILITIES:- Lead business process discovery sessions to define scalable, enterprise-grade Salesforce solutions aligned to customer objectives
- Own end-to-end solution architecture across Salesforce platforms (Service Cloud, Order Management, Commerce, Consumer Goods Cloud), ensuring alignment to best practices and long-term scalability
- Define and govern solution design, including data models, integrations, and system architecture, to support complex business requirements
- Provide architectural oversight throughout the full delivery lifecycle (design, build, test, deploy, and post-go-live), ensuring quality and consistency
- Drive UX and solution design strategy to deliver intuitive, efficient, and scalable user experiences
- Act as the primary technical authority and strategic advisor to both client stakeholders and internal delivery teams
- Translate business requirements into scalable technical solutions and guide development teams on implementation approach
- Lead technical design reviews and ensure adherence to architectural standards and best practices
- Own deployment strategy and release governance, including environment strategy, risk mitigation, and rollback planning
- Provide oversight on testing strategy (unit, integration, UAT), ensuring solutions meet functional and technical requirements
- Define data architecture and modeling strategies to support customizations and integrations
- Identify and proactively mitigate technical risks, ensuring successful project delivery
- Partner cross-functionally to align business and technical stakeholders, ensuring clear communication and shared objectives
- Support post-go-live strategy, including optimization, scalability planning, and continuous improvement initiatives
- Travel up to 25% for customer engagements and internal events
- Salesforce Expertise: A minimum of 4+ years working with Salesforce, with at least 3 years specializing in B2B commerce on core, Sales, Service, Community, Marketing, and Community Clouds
- Understanding of B2B Commerce Einstein Features & Capabilities
- Understanding B2B Commerce Extensions framework
- Understanding on B2B Commerce APIs and Connect APIs
- Understanding of cross cloud use cases ( B2B, D2C, Loyalty, Revenue, Marketing)
- Understanding of Salesforce OMS
- Familiarity with platform authentication patterns (SAML, SSO, OAuth)
- Integration Fundamentals: Foundational understanding of integrating Salesforce with third-party platforms, including Netsuite, Avalara, Stripe, DocuSign, SureTax, Chargent, or Dynamics 365
- Experience with test-driven development
- Prior experience executing deployments and use of DevOps tools (i.e. Gearset, Prodly, Copado, etc)
- Salesforce Configuration: Proficient in Salesforce configuration, including objects, flows, Lightning components, and customizations
- Development Skills: Familiarity with Apex and Omniscript
- Data Analytics: Expertise in Salesforce reporting, dashboards, and sales performance analytics
- Excellent communication and presentation skills for a variety of audiences and situations
- Confident, self-assured, team-player, ambitious and driven
- Detail and quality oriented with the desire and ability to rapidly learn and implement new concepts, business models, and technologies
- Prior experience building technical artifacts including Salesforce configuration design documents, technical design documents
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
- Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you're one of over half of our NeuraFlash, Part of Accenture Family who work remotely, we’re focused on keeping everyone connected and unified as one team.
- Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. So, if you have a passion for adventure and don't mind a little jet-setting, this opportunity could be your ticket to exploring new places while making a positive impact on clients.
- Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn’t possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it done
- Collaboration: You have a voice here! If you work with a team of smart people like we do, it’s a no-brainer to take suggestions and feedback on how to keep NeuraFlash, Part of Accenture thriving. Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small.
- Celebrate Often: We take our work seriously, but we don’t take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don’t forget to slow down and celebrate the big things and the small things together.
Skills Required
- 4+ years working with Salesforce
- 3 years specializing in B2B commerce
- Understanding of B2B Commerce Einstein Features
- Understanding on B2B Commerce APIs
- Foundational understanding of integrating Salesforce with third-party platforms
- Familiarity with DevOps tools
What We Do
We are NeuraFlash, your Service Cloud and AI experts. As a leading AI and Platinum Consulting / ISV Partner of Salesforce, we are obsessed with helping our customers transform their businesses with Bots, Digital Channels, Service Cloud, Field Service Lightning, and Einstein Analytics. We are a dynamic and fast-growing team of go-getters who are driven and passionate about customer success. Our team consists of not only certified Salesforce consultants but also AI experts. Whether it’s taking your initial first steps, enhancing existing solutions, or ongoing optimization, we help customers leverage the power of Salesforce Einstein and AI to improve their businesses and get the most out of their Salesforce.com investment. Our Mission: Here at NeuraFlash we are obsessed with customer success and have a mission of helping our customers build their Salesforce story leveraging the power of AI. We specialize in building solutions that transform and optimize experiences: employee and customer. We believe that every customer and solution is unique and therefore have IP, tools and best practices to help any business achieve its Salesforce goals. We’re the “Service Cloud Guys” - it’s what we do!
