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Team Overview
The Global Dispute Platform (GDP) team is responsible for the development, enhancement, and support of Salesforce-based applications that enable dispute management and customer operations across multiple global regions, including South Africa, Hong Kong, Philippines, Canada, East Africa, and other strategic markets. The team works closely with business stakeholders, product owners, architects, and external delivery partners to deliver scalable and secure Salesforce solutions aligned with business objectives. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.Role Overview And Core Responsibilities
You’ll join our CRM program ensuring the expanded Salesforce platform at TU is a global, consistent operating platform for our Sales and Services users. You’ll work with our Salesforce Business Leads and the Enterprise Architecture to help shape the vision of what such a platform should look like, how it should interact with our other backend systems, and how to manage such a platform for success. In addition, you’ll ensure operating model adherence and make adjustments to the model as necessary to ensure the business user community is adequately supported. Our culture encourages our people to hone current skills and build new capabilities, while discovering their genius.
Required Knowledge And Experiences
- Bachelor’s degree required - Computer Science, MIS or equivalent
- A minimum 6 years working on the Salesforce platform in developer capacity
- Hands on Lightning component LWC, apex programing language, Visualforce page, SOQL & SOSL, Unite Testing, API integration salesforce flows using advance techniques, secure enterprise integration experience & best practice.
- Proficiency with Salesforce Service Cloud, Sales Cloud, or Marketing Cloud.
- Proficiency and experience with complex business systems integration as well as object-oriented design patterns and development
- Ability to lead the implementation of Salesforce custom apps and objects, formula fields, workflows, custom view
- Demonstrated experience and knowledge of relational databases
- Experience with web services (REST & SOAP, JSON & XML, etc.) a plus
- Software engineering skills with Salesforce Platform (Custom Integration of Salesforce with internal web application, Amazon Connect, Live Person, Visual Force, Canvas, Google Analytics, SOQL) or disposition to learn such technologies at fast pace.
- Experience and knowledge of relational databases, data modeling, and ETL tools.
- Proficiency in JavaScript, HTML, CSS, and other web technologies.
- Strong understanding of Salesforce architecture, data model, and security.
- Experience in providing technical guidance and mentorship to junior developers and team members.
- Experience in Collaborating with cross-functional teams to gather and analyze requirements and translate them into technical specifications.
- Experience with Agile development methodologies such as SCRUM
- A desire to work within a fast-paced, collaborative, and team-based support environment
- Experience in implementation and GO LIVE support.
- Experience on Salesforce Copado DevOps (or at least familiar with DevOps, pipeline CICD), source version control branch management.
- Experience on Copado Robotic testing script.
- Salesforce Certified Developer Certification desired.
- Knowledge of Mulesoft is desired but not required.
- Excellent organizational, verbal and written communication skills
TransUnion Overview:
At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver’s seat of their professional development— while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that’s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.
Be a part of our Workforce for Good – you’ll work with great people, pioneering products and cutting-edge technology.
TransUnion Job Title
Sr Developer, Applications Development
Skills Required
- Bachelor's degree in Computer Science, Management Information Systems, or equivalent
- At least 6 years of Salesforce platform development experience
- Hands-on experience with Lightning Web Components, Apex, Visualforce, SOQL, SOSL, unit testing, Salesforce Flows, and secure enterprise integrations
- Proficiency with Salesforce Service Cloud, Sales Cloud, or Marketing Cloud
- Experience with complex business systems integration, object-oriented design patterns, and software development
- Experience implementing Salesforce custom applications, objects, formula fields, workflows, and custom views
- Experience with relational databases, data modeling, and ETL tools
- Proficiency in JavaScript, HTML, CSS, and other web technologies
- Strong understanding of Salesforce architecture, data model, and security
- Experience providing technical guidance and mentorship to junior developers and team members
- Experience collaborating with cross-functional teams to gather requirements and develop technical specifications
- Experience with Agile development methodologies such as Scrum
- Experience with implementation and go-live support
- Experience with Salesforce Copado DevOps, CI/CD pipelines, and source control branch management
- Experience with Copado robotic testing scripts
- Excellent organizational, verbal, and written communication skills
- Experience with REST, SOAP, JSON, XML, and web services
- Salesforce Certified Developer certification
- Knowledge of MuleSoft
What the Team is Saying
TransUnion Compensation & Benefits Highlights
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Healthcare Strength — Health coverage includes comprehensive medical, dental, and vision options available from day one, plus mental-health resources and HSA/FSA support. Plan breadth and access appear strong, though costs can vary by selection.
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Parental & Family Support — Parental leave of about 12 weeks with a gradual return, along with adoption assistance, caregiver resources, and dependent-care FSA, is prominently offered. These provisions provide meaningful support for new parents and caregivers.
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Leave & Time Off Breadth — Flexible Time Off, paid holidays, global wellness days, and paid volunteer time are part of the package. Time-off options are positioned as a notable strength when team norms support usage.
TransUnion Insights
What We Do
TransUnion is a global information and insights company that makes trust possible by ensuring that each consumer is reliably and safely represented in the marketplace. We do this by having an accurate and comprehensive picture of each person. This picture is grounded in our legacy as a credit reporting agency which enables us to tap into both credit and public record data; our data fusion methodology that helps us link, match and tap into the awesome combined power of that data; and our knowledgeable and passionate team, who stewards the information with expertise, and in accordance with local legislation around the world. Because of our work, organizations can better understand consumers in order to make more informed decisions, and earn their trust through great, personalized experiences, and the proactive extension of the right opportunities, tools and offers. In turn, consumers can be confident that their data identities will result in the opportunities they deserve. We make trust possible, so businesses and consumers can transact with confidence and achieve great things. We call this Information for Good®—it’s our purpose, and what drives us every day.
Why Work With Us
Our culture is welcoming, energetic and innovative. There’s an overall synergy that flows throughout TransUnion, creating a sense of unity in knowing that we’re all working to achieve the same overall goal. We’re dedicated to providing opportunities for our people to get involved and stay connected with their colleagues across the globe.
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TransUnion Teams
TransUnion Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
