Job Family:
SAAS/PAAS/Cloud Consulting
Travel Required:
Clearance Required:
What You Will Do:
Guidehouse has an exciting opportunity for a Salesforce Quality Assurance Consultant in a rapidly growing practice. In this role, you will serve as a key contributor responsible for ensuring the quality, reliability, and successful delivery of Salesforce solutions. You will work closely with developers, administrators, and project managers to design and execute test strategies, document defects, validate fixes, and support continuous improvement of project quality. You will guide internal and external teams through testing efforts across system, integration, functional, regression, and end‑to‑end testing activities using an adaptive‑agile methodology.
You will be instrumental in reviewing requirements, creating test plans, participating in sprint ceremonies, and ensuring that all Salesforce functionality—customized or declarative—meets defined acceptance criteria and organizational standards. This role is also critical in identifying risks early, collaborating with technical teams to triage issues, and ensuring quality assurance is embedded throughout the delivery lifecycle.
Responsibilities:
Design, develop, and execute test plans, test cases, and test scripts for Salesforce implementations.
Perform manual and automated testing, including system, integration, regression, acceptance, exploratory, and end‑to‑end testing.
Identify, isolate, document, and track defects and bugs, ensuring resolution and quality sign‑off.
Participate in Sprint Planning, Daily Standups, Demos, and working sessions as part of an agile delivery team.
Review business requirements and provide early feedback to identify potential gaps or risks.
Validate fixes for defects and verify they do not introduce unintended impacts (regression).
Review and evaluate user interfaces for usability, accessibility, conformity, and functional accuracy.
Ensure user stories align with acceptance criteria and meet quality standards across all environments.
Collaborate closely with Salesforce developers, declarative specialists, business analysts, and PMs to ensure delivery quality.
Support creation and maintenance of test data and test documentation used throughout QA cycles.
Contribute to the improvement of QA processes, tools, and methodologies across the project and broader QA function.
What You Will Need:
Bachelor's degree (Relevant experience may be substituted for formal education or advanced degree)
Minimum of THREE (3) years of Quality Assurance experience, specifically testing Salesforce applications.
US Citizenship is contractually required.
Strong understanding of Salesforce functionalities, including Sales Cloud, Service Cloud, Lightning, and Salesforce data models.
Experience with QA methodologies, SDLC, STLC, and testing strategies.
Hands‑on experience with test automation and QA tools (e.g., Selenium, test automation frameworks, JIRA).
What Would Be Nice To Have:
Excellent problem‑solving, analytical, and communication skills for collaborating with cross‑functional teams.
Strong attention to detail and ability to translate requirements into effective test scenarios.
Ability to adapt to the evolving Salesforce ecosystem and rapidly changing features
Salesforce Certifications such as: Salesforce Certified Administrator and Platform App Builder
Salesforce QA‑related certifications (if applicable)
Experience designing, improving, or standardizing QA processes, metrics, and tools.
Experience creating and documenting process flows, test scripts, and quality documentation.
Familiarity with Apex, Salesforce integrations, Lightning components, and Salesforce automation features (Flows, Process Builder).
Prior experience leading requirement‑gathering discussions and translating them into testable acceptance criteria.
What We Offer:
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave and Adoption Assistance
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Student Loan PayDown
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program
Mobility Stipend
About Guidehouse
Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or [email protected]. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.
If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact [email protected]. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.
Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
Skills Required
- Bachelor's degree (or relevant experience substituted)
- Minimum of 3 years of Quality Assurance experience testing Salesforce applications
- US Citizenship is contractually required
- Strong understanding of Salesforce functionalities including Sales Cloud, Service Cloud, Lightning, and Salesforce data models
- Experience with QA methodologies, SDLC, STLC, and testing strategies
- Hands-on experience with test automation and QA tools (e.g., Selenium, test automation frameworks, JIRA)
- Salesforce Certified Administrator and Platform App Builder
- Salesforce QA-related certifications (if applicable)
- Familiarity with Apex, Salesforce integrations, Lightning components, and Salesforce automation features (Flows, Process Builder)
- Experience designing, improving, or standardizing QA processes, metrics, and tools
- Strong problem-solving, analytical, and communication skills
- Prior experience leading requirement-gathering discussions and translating them into testable acceptance criteria
Guidehouse Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Guidehouse and has not been reviewed or approved by Guidehouse.
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Healthcare Strength — Feedback suggests the benefits package includes broad medical, dental, vision, prescription, life, and disability coverage, which is often seen as a strong foundational offering. Access to HSA/FSA options further supports day-to-day healthcare and dependent-care needs.
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Parental & Family Support — Feedback suggests parental leave and adoption assistance are available, alongside an emergency back-up childcare program. These offerings indicate meaningful support for employees managing family responsibilities.
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Wellbeing & Lifestyle Benefits — Feedback suggests flexible work options and counseling/EAP-style support are part of the broader rewards mix. Additional lifestyle-oriented perks like community events and referral programs are also described as available in some contexts.
Guidehouse Insights
What We Do
Guidehouse is a leading global provider of consulting services to the public sector and commercial markets, with broad capabilities in management, technology, and risk consulting. By combining our public and private sector expertise, we help clients address their most complex challenges and navigate significant regulatory pressures focusing on transformational change, business resiliency, and technology-driven innovation. Across a range of advisory, consulting, outsourcing, and digital services, we create scalable, innovative solutions that help our clients outwit complexity and position them for future growth and success. The company has more than 12,000 professionals in over 50 locations globally. Guidehouse is a Veritas Capital portfolio company, led by seasoned professionals with proven and diverse expertise in traditional and emerging technologies, markets, and agenda-setting issues driving national and global economies.
