Salesforce Project Manager

| USA +1 more | Remote
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Here at Hometap, we’re collaborative, passionate, and always ready to roll up our sleeves to create solutions that help people get more out of homeownership — and out of life. Our first product, a home equity investment, gives homeowners the opportunity to quickly access the equity they’ve built in their home to pay for what’s most important to them, from handling debt to finally making much-needed renovations, without taking on debt.  

 

We work hard, and have some fun along the way, too. You don’t have to take our word for it: The Boston Globe and Comparably have recognized us as a great place to work, and we’ve been honored for our commitment to innovation in the fintech space by Inc., HousingWire, and more! 

 

In case you need any more convincing, we also provide competitive compensation, healthcare coverage, unlimited PTO, a generous share package, and a strong culture with plenty of opportunities for team-building and camaraderie.

 

Interested in joining us on our mission to make homeownership less stressful and more accessible? We’d love to talk.

Who you are:

Hometap is on a mission to make homeownership less stressful and equity more accessible. As the company has grown, so too has the size and complexity of our internal operations and processes, many of which are built on the back of Salesforce. To meet these challenges, better manage this complexity, and level up the sophistication of our project delivery, we are seeking a dynamic Salesforce Project Manager to keep our projects on track. With your organizational skills, problem-solving aptitude, and collaborative nature, you'll ensure timely, high-quality project delivery. If you're passionate about creating innovative solutions and thrive in a dynamic environment, join us in transforming the home equity landscape.

What you'll do:

  • On-time Project Delivery: Deliver all Salesforce projects within scope and on time, with no more than 10% variance from original timeline estimate.
  • Project Documentation: Create and maintain project management documentation for 100% of Salesforce projects (Project Briefs, Project Boards, Project Retrospectives).
  • Stakeholder Communication: Provide weekly or bi-weekly updates to all relevant stakeholders through written communication and/or recurring meetings.
  • Internal Process Improvement: Document and standardize at least 3 new project management processes or improvements each quarter. Ensure these are communicated to and adopted by the Sales Operations team.
  • Continuous Improvement: Implement a feedback loop for continuous improvement, collecting feedback from team members and stakeholders after each project phase. Present a project retrospective within 2 weeks of project completion.
  • Project Management Framework: Using industry best-practices, design and implement a new project management framework for the Sales Operations team by December 2024.

What you bring:

  • Organization: Efficiently manage multiple projects, prioritize workloads, and maintain detailed documentation.
  • Problem Solving: Use critical thinking skills to proactively identify issues and implement effective solutions to keep projects on track.
  • Salesforce Expertise: Deep understanding of Salesforce, including objects, automation, security, reporting, and data architecture.
  • Persistence: Maintain focus and determination, pushing projects forward despite challenges or setbacks.
  • Communication and Collaboration: Partner with cross functional stakeholders and assume positive intent. Convey information clearly and provide regular updates to cross-functional team members.
  • Initiative: Proactively identify opportunities for improvement and take the lead without needing to be asked.
  • Analytical Aptitude: Use data to drive decision-making and ensure reporting and analytics is always one of the project deliverables.
  • Ability and Willingness to Learn: Open to new ideas and ways of doing things. Seek knowledge and skill enhancement to stay current with industry trends and best practices.

Hometap is on a mission to make homeownership less stressful and more accessible. Our home equity investment product provides homeowners with a fast, simple, and straightforward way to access the equity in their home without taking out a loan or having to sell. By investing alongside homeowners, Hometap offers debt-free cash in exchange for a share of their home’s future value — all without any monthly payments or interest over the life of the investment. Through a combination of financial innovation and best-in-class customer service, Hometap enables people to get more from homeownership so they can get more from life.

 

Hometap believes that our differences are what bring us together, and one of our biggest priorities is creating a diverse workplace that welcomes and values each team member’s unique perspective, background, and ideas. All roles here are filled based solely on candidates’ qualifications and our business needs. 
Hometap is an equal opportunity employer. We provide employment opportunities regardless of race, age, color, religion, sex, sexual orientation, gender, gender identity, gender expression, genetic information, national origin, pregnancy, marital, veteran, or disability status. If there is an accommodation that would support your ability to apply and interview with Hometap, please let us know by emailing [email protected].

 

Hometap is based in Boston, but will consider remote work for this position; however, the position must be performed in the United States entirely outside of Colorado.

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Candidate Location Eligibility:
Boston, MA

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • PythonLanguages
    • ReactLibraries
    • DjangoFrameworks
    • Vue.jsFrameworks
    • MySQLDatabases
    • PostgreSQLDatabases
    • SnowflakeDatabases
    • AWS (Amazon Web Services)Services
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • AmplitudeAnalytics
    • FigmaDesign
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • JIRAManagement
    • Monday.comManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM

An Insider's view of Hometap

What's the biggest problem your team is solving?

We’re building a completely new category in the fintech space, which comes with its challenges opportunities. As marketers, we’re tasked with finding creative ways to educate homeowners about how we’re solving a real problem. Delivering that message as transparently and efficiently as possible is crucial to both the business and our customers.

Loraine

Senior Content Marketing Manager

How has your career grown since starting at the company?

I started at Hometap as a co-op, so much of my experience with the technology we were using had been in a classroom setting. I came on full-time after graduating from Northeastern, and now as a software engineer, I get to concentrate more on a specific domain and have the opportunity to contribute towards and execute on bigger projects.

Nishanth

Software Engineer

How do you empower your team to be more creative?

I encourage our design team to leverage each other's unique expertise and individual passions. One team member is amazing at illustration, where another is a user testing wizard. Still another is an absolute expert when it comes to the UX craft and best practices. We all learn from and are inspired by each other.

Martha

VP of Design

What are Hometap Perks + Benefits

Hometap Benefits Overview

Hometap offers a robust selection of benefits intended to serve our employees and their families, while aligning with our ambitious mission whenever possible.

Culture
Volunteer in local community
Hometap works with organizations in Boston, as well as other cities with high concentrations of employees, to participate in backpack drives, toy drives, volunteer events, and more.
Partners with nonprofits
Hometap has established ongoing partnerships with Boston-area nonprofits, including the Home for Little Wanderers and Heading Home.
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
In-person all-hands meetings
Employee awards
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Highly diverse management team
At Hometap, we pride ourselves on building a team that’s made up of unique individuals from all walks of life, and that includes our executives and managers.
Mandated unconscious bias training
Hiring practices that promote diversity
Diversity recruitment program
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Abortion travel benefits
Financial & Retirement
401(K)
401(K) matching
Hometap offers all of its employees a 50% 401(k) match for up to a 6% contribution.
Company equity
All full-time Hometap employees receive equity units that are fully vested after four years with the company.
Performance bonus
Hometappers on the sales team receive bonuses on a quarterly basis that are determined by the achievement of their established goals.
Child Care & Parental Leave
Generous parental leave
Family medical leave
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Home-office stipend for remote employees
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Online course subscriptions available
Customized development tracks

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