Salesforce Platform Technical Product Manager

Job Description

Purpose of the role

To collaborate with product owners and other technical teams involved in the product development process and utilise their knowledge of the bank’s technologies to enact the vision defined in the product roadmap. 

Accountabilities

• Provision of subject matter expertise to support the collaboration between the product owner and the technical side of product development.
• Support the development and implementation of the product strategy and vision defined in the product roadmap and communicate them with the relevant stakeholders and the development team.
• Collaboration with internal stakeholders to gather and prioritise product requirements and features based on business value and feasibility that are well defined, measurable and secure.
• Development and implementation of assessments to ensure continuous testing and improvement of product quality and performance.
• Monitoring of product performance to identify opportunities for optimisation that meets the banks performance standards.
• Stay abreast of the latest industry technology trends and technologies, to evaluate and adopt new approaches to improve product development and delivery.

Assistant Vice President Expectations

• To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.
• Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
• Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
• Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
• Take ownership for managing risk and strengthening controls in relation to the work done.
• Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
• Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.
• Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
• Influence or convince stakeholders to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Join Barclays as a Salesforce Platform Technical Product Manager, where you’ll be responsible for guiding the strategic direction of our Salesforce platform, aligning product roadmaps with business objectives, and advocating for modular, reusable solutions. This role requires a strong foundation in product management, an understanding of Salesforce best practices, and the ability to collaborate effectively across technical and business teams.

To be successful as a Salesforce Platform Technical Product Manager, you should have:

• Product Management & Strategic Roadmapping: Proven experience in gathering requirements, prioritizing features, and aligning product roadmaps with overarching business goals.
• Salesforce Knowledge for Modular and Reusable Features: Familiarity with Salesforce capabilities and best practices, including the use of personas to foster a shared understanding of user needs and designs, advocating for reusable, modular solutions that adhere to enterprise standards.
• Stakeholder Management: Expertise in building and managing relationships with both technical and business stakeholders across diverse teams.
• Data-Driven Decision-Making: Ability to leverage metrics to drive product strategy, prioritize roadmaps and backlogs, and design impactful features.

Some other highly valued skills may include:

• Salesforce Certifications: Admin or Platform App Builder certification to validate your understanding of Salesforce’s capabilities.
• Agile Experience: Experience with Agile delivery processes, preferably using Jira.
• Inner-Source Experience: Background in product management within an inner-source community paradigm.
• Multi-Org Familiarity: Knowledge of multi-org environments, including org strategy and cross-org data alignment.
• Long-Term Strategic Insight: Ability to contribute to a scalable product strategy, with a focus on modular development and reuse principles to optimize platform efficiency.

You may be assessed on key critical skills relevant for success in this role, such as risk and controls, change and transformation, business acumen, strategic thinking, and digital and technology, as well as job-specific technical skills.

Location
This role is based in Northampton.