Main Duties / Responsibilities
- Serve as the Architectural Authority for the Salesforce platform, guiding internal teams and engaging with vendors, SIs, and external Salesforce communities.
- Champion Salesforce best practices and platform governance, developing and maintaining architecture principles, standards, reusable design patterns, and development guidelines.
- Lead solution design workshops and technical discovery sessions with stakeholders, product owners, and business analysts to define scalable, secure, and maintainable solutions.
- Build and maintain the Salesforce architecture roadmap, aligning with enterprise strategy and upcoming Salesforce capabilities (e.g., AI, MuleSoft, Tableau).
- Provide technical leadership and governance across Salesforce projects, ensuring alignment with the Salesforce Center of Excellence (CoE) and enterprise architecture strategy.
- Drive innovation by evaluating new Salesforce technologies and AppExchange solutions to solve emerging business needs.
- Proactively reduce technical debt, driving continuous platform improvement and optimization.
- Collaborate with security and compliance teams to ensure adherence to GDPR, ISO, and internal data protection policies.
- Govern cross-functional and enterprise integrations, acting as Salesforce Design Authority and ensuring seamless interaction with other platforms.
- Mentor and coach Salesforce architects, developers, and administrators, fostering a strong technical community and enforcing adherence to standards.
- Maintain up-to-date technical documentation, including solution architecture diagrams, integration specs, and governance policies.
Essential Skills & Qualifications
- 5+ years of experience architecting and delivering Salesforce solutions at scale across Sales (including CPQ), Service, Marketing, or Experience Clouds.
- Deep hands-on expertise with Salesforce technologies: Apex (incl. FFLib), Lightning Web Components (LWC), Flow Builder, SOQL/SOSL, Platform Events, and API integrations (REST/SOAP).
- Strong understanding of Salesforce security architecture, performance optimization, and data modeling.
- Proven track record of leading enterprise-level projects and delivering impactful business outcomes.
- Skilled in Force.com, Heroku, and the broader Salesforce ecosystem including Partner/AppExchange solutions.
- Experience in both Agile and Waterfall development methodologies.
- Proficient in enterprise architecture disciplines: integration design, relational database modeling, web services, and data migration.
- Strong communicator with the ability to translate complex technical concepts into business value for a wide range of stakeholders.
- Demonstrated ability to influence strategic decisions, align cross-functional teams, and drive platform adoption.
- Salesforce certifications strongly preferred: Application Architect, System Architect, B2C Solution Architect, Integration Architect.
Top Skills
What We Do
As the largest global automotive technology company, Keyloop delivers cutting-edge solutions, tailored to the modern needs of auto retailers and OEMs alike. With 40 years of automotive DNA, and a deep understanding of what it takes to drive success, Keyloop solutions are delivered in over 90 countries, and trusted by more 20,000 retailers and 80 OEMs worldwide.
From the showroom to the workshop, and everything in between, its technology facilitates distinctive customer experiences between key systems, tools and departments. With modern consumers demanding increasingly high levels of service and responsiveness, Keyloop and their partners connect retailers and OEMs to consumers through every step of their journey.
Keyloop delivers a proven technology ecosystem that redesigns the automotive retail experience to cultivate lasting loyalty and optimise margins through increased efficiency, elevated experiences, and unrivalled connected data.
For more information, please visit www.keyloop.com





