The Role
The Salesforce/nCino Technical Business Analyst collaborates with stakeholders to manage projects, enhance processes, and support nCino and Salesforce capabilities, while ensuring compliance with regulations.
Summary Generated by Built In
Job Summary & Responsibilities
Bachelor's Degree required
SUMMARY: The Salesforce/nCino Technical Business Analyst will be responsible for working with appropriate business units and IT to define, prioritize, and execute the nCino system roadmap; support new nCino and Salesforce.com projects, enhancements, and maintenance activities derived from a diverse set of stakeholders.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and special projects may be assigned.
- Work to Become a subject matter expert and business administrator for nCino and Salesforce.com.
- Partner with business teams to increase visibility of nCino data, improve overall processes & drive system adoption.
- Support the daily activities required to maintain and grow our Salesforce. com/nCino capabilities.
- Gather complex business needs from a diverse set of stakeholders.
- Effectively compile and document business needs into features necessary for systems design, development, and implementation.
- Ensure that the development work maximizes value and is aligned with overall business strategy.
- Collaborate with key business stakeholders, IT and the nCino team to ensure successful product roll outs and releases.
- Work closely with team members to provide day-to-day support to our rapidly growing pool of users on incidents and work with the technical teams on problem resolution.
- Contribute and assist with detailed communication and implementation plans to ensure minimal disruption.
- Effectively radiate information to business stakeholders.
- Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.).
- Adheres to Bank policies and procedures and completes required training.
- Identifies and reports suspicious activity.
EDUCATION
Bachelor's Degree required
EXPERIENCE
- At least 1 End to End Project as nCino Business Analyst
- One year+ nCino or Salesforcecom experience
- Financial services experience preferred
- Experience in nCino Treasury preferred
KNOWLEDGE, SKILLS AND ABILITIES
- Knowledge of the Commercial Lending and Banking in relation to both processes and regulations a plus.
- Basic knowledge of requirements development, information systems, and business process design.
- Must be passionate about understanding user needs and critical business processes.
- Strong facilitation, presentation, and communication skills (verbal and written).
- Experience working on project teams.
- Excellent attention to detail while also having the ability to understand the big picture.
- Strong data management and analytical skills.
- Time management and organizational skills.
- Ability to solve business challenges leveraging nCino and/or Salesforce.com capabilities.
- Demonstrated ability to translate user needs into business capabilities and features.
- Ability to communicate effectively with IT and business colleagues at all levels of the organization.
- Demonstrated ability to deliver quality results with minimal direction.
- Ability to work both independently and collaboratively in a fast-paced, work environment.
ADDITIONAL INFORMATION
- Candidates residing in locations within BankUnited's footprint may be given preference.
Skills Required
- Bachelor's Degree
- At least 1 End to End Project as nCino Business Analyst
- One year+ nCino or Salesforce.com experience
- Financial services experience preferred
- Experience in nCino Treasury preferred
BankUnited Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about BankUnited and has not been reviewed or approved by BankUnited.
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Healthcare Strength — Healthcare coverage is positioned as comprehensive, with medical, dental, and vision options plus disability and life insurance. Wellness programming is described as robust, including incentives, screenings, and on-site fitness facilities at the corporate center.
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Retirement Support — Retirement support includes a 401(k) plan with a company match and relatively quick eligibility after one month. Auto-enrollment and auto-increase features are described, which can help employees build savings consistently.
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Leave & Time Off Breadth — Time-off offerings are described as broad, including a sizable PTO range by level and paid holidays. Additional time-off programs such as volunteer time and flexible/hybrid/remote arrangements are also described for eligible positions.
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The Company
What We Do
BankUnited, Inc., with total consolidated assets of $35.2 billion at March 31, 2021, is a bank holding company with one wholly owned subsidiary, BankUnited. BankUnited, a national banking association headquartered in Miami Lakes, Florida, provides a full range of banking services to individual and corporate customers through banking centers in Florida and New York. The Bank also provides certain commercial lending and deposit products on a national platform. Here at BankUnited, we endeavor to provide, through experienced lending and relationship banking teams, personalized customer service and offer a full range of traditional banking products and services to both commercial and retail customers.
