Company Overview:
At Snap Finance, we believe everyone deserves access to the things they need, regardless of credit history. Since 2012, we've used data, machine learning, and a more human approach to create flexible financing solutions that help people move forward. We're proud of our inclusive, supportive culture, built on empowering our customers, partners, and team members alike. When our people thrive, so does our innovation.
If you're looking to make an impact and grow with a team that values you, come join us!
Job Description
Position Overview
The Salesforce Manager is responsible for leading the strategy, administration, optimization, and ongoing development of the Salesforce ecosystem across the organization. This role partners closely with business stakeholders, engineering teams, and leadership to deliver scalable CRM solutions that improve operational efficiency, customer experience, and business performance. The ideal candidate combines strong technical Salesforce expertise with leadership, project management, and cross-functional collaboration skills.
How you'll make an impact:
- Lead the administration, configuration, and optimization of the Salesforce platform across the organization
- Manage and mentor Salesforce Administrators, Developers, and supporting technical resources
- Partner with business stakeholders to gather requirements and translate them into scalable Salesforce solutions
- Drive CRM strategy, roadmap planning, and platform enhancements aligned with business objectives
- Oversee integrations between Salesforce and internal or third-party systems
- Ensure platform stability, security, data integrity, and compliance with best practices
- Manage Salesforce releases, testing, deployment activities, and ongoing support processes
- Identify opportunities for automation and process improvements to increase operational efficiency
- Monitor platform performance and recommend improvements for scalability and user experience
- Collaborate with cross-functional teams including Sales, Operations, Product, Marketing, and IT
What you'll need to succeed:
- Bachelor’s degree in Information Systems, Computer Science, Business, or related field (or equivalent experience)
- 5+ years of Salesforce experience including administration, configuration, and platform management
- 2+ years of leadership or people management experience
- Strong understanding of Salesforce Sales Cloud, Service Cloud, and platform capabilities
- Experience managing Salesforce projects, enhancements, and integrations
- Knowledge of Salesforce security, profiles, permission sets, workflows, flows, and reporting
- Experience working in Agile environments and managing competing priorities
- Strong communication, stakeholder management, and problem-solving skills
- Ability to balance technical execution with business strategy and operational needs
What would make you stand out:
- Salesforce certifications such as Salesforce Administrator, Advanced Administrator, Platform App Builder, or Sales/Service Cloud Consultant
- Experience managing large-scale Salesforce environments with complex integrations
- Exposure to Apex, Lightning Components, APIs, or custom Salesforce development
- Experience with CPQ, Marketing Cloud, Experience Cloud, or other Salesforce products
- Background in financial services, fintech, or highly regulated industries
- Experience driving CRM transformation initiatives or enterprise-scale implementations
- Strong analytical mindset with experience leveraging Salesforce reporting and dashboards for decision-making
- Passion for process improvement, automation, and delivering exceptional user experiences
Why Join Us:
Generous paid time off
Competitive medical, dental & vision coverage
401K with company match for US
Company-paid life insurance
Company-paid short-term and long-term disability
Access to mental health and wellness resources
Company-paid volunteer time to do good in your community
Legal coverage and other supplemental options
A value-based culture where growth opportunities are endless
More:
Snap values diversity and all qualified applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Learn more by visiting our website at www.snapfinance.com.
California Residents, please review our California Consumer Privacy Act Notice at https://snapfinance.com/ccpa-notice
Skills Required
- 5+ years of Salesforce experience including administration, configuration, and platform management
- 2+ years of leadership or people management experience
- Bachelor's degree in Information Systems, Computer Science, Business, or related field (or equivalent experience)
- Strong understanding of Salesforce Sales Cloud, Service Cloud, and platform capabilities
- Experience managing Salesforce projects, enhancements, and integrations
- Knowledge of Salesforce security, profiles, permission sets, workflows, flows, and reporting
- Experience working in Agile environments and managing competing priorities
- Strong communication, stakeholder management, and problem-solving skills
Snap Finance Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Snap Finance and has not been reviewed or approved by Snap Finance.
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Healthcare Strength — Health coverage and protection programs include medical, dental, vision, and company‑paid life, AD&D, and short‑ and long‑term disability, with mental‑health support highlighted in some locations. Benefits materials also emphasize additional wellness resources and private insurance options in certain geographies.
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Leave & Time Off Breadth — Time off is described as generous and flexible, with options like flexible PTO, paid holidays, and location‑specific extras such as an added birthday day and holiday purchase schemes. Enhanced paid parental, adoption, and shared parental leave for eligible employees further expands time‑off support.
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Retirement Support — Retirement programs include a 401(k) with company match and a pension scheme with employer contributions in the UK. These offerings signal structured long‑term savings support across regions.
Snap Finance Insights
What We Do
Snap Finance is a rapidly growing digital-finance company that specializes in providing consumer financing and rent-to-own purchase options. This company is technology driven; the IT platform is the backbone for running our operations and is critical to driving cost efficiency. With over 10 years of experience in the financial industry, Snap provides merchandise financing to brick and mortar as well as e-commerce merchants. The Snap lease-purchase agreement is an innovative financial product which gives the 40% of consumers with poor credit an alternative to payday loans and other high-risk financial products to acquire needed or desired merchandise. Snap Finance secured the largest bank revolving credit facility ever for a private consumer lease-to-own company. The credit facility from BMO Harris Bank will enable Snap Finance to service more than $1 billion in lease-to-own finance agreements.
