Dear Applicant,
Greetings from Encora Innovation Labs! A Leading SaaS Technology Product Engineering Company!
Please find the below detailed job description and the company profile for your better understanding.
Position: Salesforce Lead
Experience: 8 to 10 years
Job Location: Bangalore
Position Type: Full time
Qualification: Any graduate
Job Summary:
Responsibilities
Hands on Experience in Service Cloud, Sales Cloud, Community Cloud, Classic & Lightning Both
Implement and maintain Salesforce packages and customizations including custom fields and objects, layouts, workflows, process builder, and validation rules
Participate in the planning and analysis of business requirements, design, implementation and documentation for system changes and enhancements
Translate business requirements into creative reliable, scalable and effective technical designs
Build customized solutions that support business requirements by developing in Visualforce, Apex, Java, and AJAX
Experience with Classic and expertise in Lightning frameworks
Required Technical Skills
Managed Package Development & Deployment
5+ years’ experience creating custom Apex and Visualforce components
1+ years of experience in Integration Projects (Third Party Integrations)
Knowledge of Salesforce permissions, roles, reports, dashboards, console views and logical formulas
Experience in migrating data and customizations across Salesforce environments
Strong attention to detail, and the ability to multi-task and prioritize tasks
Excellent troubleshooting skills
Other Skills
Handons Mulesoft Developer
Strong verbal and written communication skills.
Work well in teams, collaboration, and source-controlled environments.
Strong analytical and reasoning skills.
Quick learner and self-starter who thrives in an environment of change
Certifications
Salesforce Certification Required: Salesforce Admin, Platform Developer I, JavaScript Developer
Salesforce Certification Preferred: Salesforce Advanced Admin, Platform Developer II
Why Encora Innovation Labs?
Are you are looking for a career that challenges you to bring your knowledge and expertise to bear for designing implementing and running a world class SaaS technology IT organization?
Encora Innovation Labs is a world class SaaS technology Product Engineering company and focused on transformational outcomes for leading-edge tech companies. Encora Partners with fast growing tech companies who are driving innovation and growth within their industries.
Who We Are: Encora is devoted to making the world a better place for clients, for our communities and for our people.
What We Do: We drive transformational outcomes for clients through our agile methods, micro-industry vertical expertise, and extraordinary people.
We provide hi-tech, differentiated services in next-gen software engineering solutions including Big Data, Analytics, Machine Learning, IoT, Embedded, Mobile, Cloud, UI/UX, and Test Automation to some of the leading technology companies in the world.
Encora specializes in Data Governance, Digital Transformation, and Disruptive Technologies, helping clients to capitalize on their potential efficiencies. Encora has been an instrumental partner in the digital transformation journey of clients across a broad spectrum of industries: Health Tech, Fin Tech, Hi-Tech, Security, Digital Payments, Education Publication, Travel, Real Estate, Supply Chain and Logistics and Emerging Technologies.
Encora has successfully developed and delivered more than 2,000 products over the last few years and has led the transformation of a number of Digital Enterprises.
Encora has over 25 offices and innovation centers in 20+ countries worldwide. Our international network ensures that clients receive seamless access to the complete range of our services and expert knowledge and skills of professionals globally.
Encora global delivery centers and offices in the United States, Costa Rica, Mexico, United Kingdom, India, Malaysia, Singapore, Indonesia, Hong Kong, Philippines, Mauritius, and the Cayman Islands.
Encora is Certified Great Place to Work in India.
Please visit us at
Website: encora.com
LinkedIn: EncoraInc
Facebook: @EncoraInc
Instagram: @EncoraInc
Skills Required
- 8 to 10 years experience in Salesforce
- Hands on experience in Service Cloud, Sales Cloud, and Community Cloud
- 5+ years experience creating custom Apex and Visualforce components
- Strong verbal and written communication skills
- Salesforce certifications (Admin, Platform Developer I)
Encora Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Encora and has not been reviewed or approved by Encora.
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Healthcare Strength — Health coverage is described as employer-provided in multiple locations, with private plans and family coverage highlighted in Spain and Mexico. Medical insurance quality is presented as a recurring bright spot alongside standard coverage.
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Leave & Time Off Breadth — Time off includes paid holidays and PTO, with regional materials indicating additional leave provisions in certain countries. Leave is generally portrayed as conventional to generous depending on location.
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Flexible Benefits — Work-from-home flexibility is frequently highlighted as a plus, though it varies by role and client needs. Remote and hybrid options are positioned as part of the overall package.
Encora Insights
What We Do
Headquartered in Santa Clara, California, and backed by renowned private equity firms Advent International and Warburg Pincus, Encora is the preferred technology modernization and innovation partner to some of the world’s leading enterprise companies. It provides award-winning digital engineering services including Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering. Encora's deep cluster vertical capabilities extend across diverse industries, including HiTech, Healthcare & Life Sciences, Retail & CPG, Energy & Utilities, Banking Financial Services & Insurance, Travel, Hospitality & Logistics, Telecom & Media, Automotive, and other specialized industries. With over 9,000 associates in 47+ offices and delivery centers across the U.S., Canada, Latin America, Europe, India, and Southeast Asia, Encora delivers nearshore agility to clients anywhere in the world, coupled with expertise at scale in India. Encora’s Cloud-first, Data-first, AI-first approach enables clients to create differentiated enterprise value through technology
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