ITHAKA’s mission is to expand access to knowledge and education around the world. Our services — JSTOR, Portico, and Ithaka S+R — enable people everywhere to learn, to grow, and to overcome barriers to education. In carrying out our mission, as employees we feel a deep responsibility to members of our community and to each other, and we are committed to building and sustaining a culture where everyone can thrive.
ITHAKA is seeking a contractor for the role of Salesforce Lead or Senior Developer who will serve as a hands-on technical leader focused primarily on Salesforce implementation and maintenance, primarily SF CPQ but other areas as needed. Working in close collaboration with ITHAKA’s core Project Team, including the Technical Lead, Senior Salesforce BSA, Business Process Architect, Chief Architect, and other technical resources, the individual will ensure a seamless and successful transition. This position will report to the Chief Architect.
This is a contract position that will be employed and managed through a third party staffing agency rather than directly by ITHAKA. This is a 40-hour-per-week contractor role for an initial six-month engagement, with the potential for extension based on project needs and individual performance.
ResponsibilitiesA successful engagement for this individual will mean leading up efforts to:
- Understand what has been built
- Understand the gaps between what is present and what is desired
- Take over ongoing maintenance and support of what has been built
- Contribute to new build work, including features large and small, and the creation of clear documentation
- Inform and implement strategies for CI/CD, test automation, and AI-driven software development
- Proven experience leading the ongoing development and administration of Salesforce Sales Cloud and Salesforce CPQ.
- 5+ years of hands-on Salesforce development in Sales Cloud and CPQ, with expert-level understanding of the SFDC ecosystem, architecture, and best practices.
- Demonstrated ability to plan, execute, and manage launch roadmaps and all ongoing development work effectively.
- Skilled in creating clear documentation and technical artifacts to support scalable development.
- Experienced in agile environments, contributing to empowered teams and participating in standard agile ceremonies.
- Applies modern development practices, including CI/CD, code review, QA preview/review, and test automation.
- Strong collaborator with the ability to align technical development with business objectives and deliver high-quality outcomes.
Candidates who require any type of immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States will not be considered at this time.
We are committed to our organizational values of belonging, evidence, speed, teamwork, and trust. We take seriously the need for everyone to feel welcome. Belonging is one of our core values, and it shows in our vibrant culture. People from a wide range of backgrounds work at ITHAKA, and we believe that unique perspectives help us realize new insights and build better solutions.
We want to work with people who are passionate about ideas like these and who wish to contribute their perspectives and talents to ITHAKA’s mission. We enthusiastically welcome applications from people of all backgrounds and credentials. We want to hear your story and include your perspective in the transformative work we aim to do.
Learn more about Working at ITHAKA.
Apply NowAlthough ITHAKA has physical offices in New York and Ann Arbor, Michigan, our employees are distributed across the continental United States. At this time, we’re not considering candidates who are unable to work and reside in the continental U.S.
Candidates may apply by submitting an application online through our career site, if you have any questions about your application, please contact us at [email protected]. ITHAKA is committed to providing reasonable accommodations, if there’s anything we can do to accommodate any portion of the application or hiring process, please contact us at [email protected].
We are proud to be an Equal Opportunity employer. All qualified applicants receive consideration for employment without regard to identity or other status protected by law. We invite you to read our Equal Employment Opportunity Statement. ITHAKA cares about your privacy, learn more about our Applicant Privacy Notice.
Skills Required
- Proven experience leading development and administration of Salesforce Sales Cloud and Salesforce CPQ
- 5+ years of hands-on Salesforce development in Sales Cloud and CPQ
- Expert-level understanding of the SFDC ecosystem, architecture, and best practices
- Ability to plan, execute, and manage launch roadmaps and ongoing development work
- Experience applying modern development practices: CI/CD, code review, QA preview/review, and test automation
- Skilled in creating clear documentation and technical artifacts to support scalable development
- Experience working in agile environments and participating in standard agile ceremonies
- Strong collaboration skills to align technical development with business objectives
- Must be authorized to work in the United States without sponsorship
- Must be able to work and reside in the continental United States
What We Do
ITHAKA's mission is to expand access to knowledge and education around the world. We started in 1995 with a simple idea: digitize the materials in university and college libraries to preserve them and make them available online to people everywhere. Today, we do that and so much more. Our 300+ staff - everyone from software developers, designers, and editors, to quantitative analysts, human resource specialists, and marketers - work to deliver four services developed to advance our mission. JSTOR and Artstor are digital platforms expanding access to knowledge by making thousands of books, journals, images, and primary sources available to millions of students and researchers in 170 countries. Portico is a global archive preserving nearly 500 terabytes of digital research content for libraries and publishers to ensure it's accessible for future generations. Ithaka S+R is a strategic consulting group providing research to help colleges, universities, and museums with challenges like enrolling more low-income students and veterans, increasing diversity in their workforce, transitioning to digital environments, improving learning outcomes and graduation rates through the use of adaptive learning technologies, and re-vamping what college means through an inclusive focus on micro-credentials.
.png)
